Strategic Customer Success Manager — AI & Cloud Analytics
Job in
Warsaw, Kosciusko County, Indiana, 46580, USA
Listed on 2026-08-22
Listing for:
Strategy
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Strategy is seeking a Customer Success Manager (CSM) to own post‑sales lifecycle for enterprise customers, driving value from Strategy's cloud-native platform, Mosaic semantic layer, and AI analytics. You will lead technical enablement, manage executive relationships, and ensure Net Revenue Retention (NRR) through strategic alignment and measurable KPIs.
You will guide customers through complex architectures, coordinate quarterly reviews, and collaborate with Engineering, Product, and Sales to
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