Mail Clerk

Job Overview

We are looking for a Mail Clerk in Warwick, Rhode Island. The person in this position is responsible for basic mailroom processing tasks, in‑person and telephone customer service. We offer benefits.

• 875 Centerville Road, Unit 1, Warwick, RI, 02886, United States
• Base Pay $17.00 / Hour
• Employee Type FT Non‑Exempt

• Perform general office activities such as typing, answering telephones, operating office machines, scanning, copying, processing mail, or securing confidential materials.
• Data entry tasks such as notes when you call a client, leave a message, or send out a piece of mail.
• Be assigned a group of team members who work remotely; you will be responsible for sending their outgoing mail, all outgoing mail must be tracked in the case management software and noted appropriately.
• Be assigned a group of team members who work remotely; you will be responsible for scanning, assigning and noting their incoming mail.
• Receive and sort incoming mail, prepare mail for courier pickup or personal delivery.
• Call clients to set up appointments to pick up their settlement checks.
• Process files onto CDs, USBs, or paper files for delivery to other law firms and clients.
• Review all outgoing mail for accuracy, and communicate with members of management/supervisors when errors are found. Maintain and monitor the postage meter; apply proper postage to all outgoing envelopes utilizing the postage meter.
• Be responsible for incoming faxes, assigning faxes to the correct team members and adding documents to the appropriate cases.
• Perform additional tasks as needed.

• High School Diploma
• Experience with Outlook, SharePoint preferred but not required