Account Coordinator

Full-time Corporate Office, West Warwick, RI, US

Salary Range: $50,000.00 To $55,000.00 Annually

You’ll gain hands-on experience coordinating the import product process while building a strong foundation for long-term career growth. This is a great opportunity to launch or further your career with a well-established and growing company.

Recent graduates and early-career professionals who are eager to learn, take ownership, and grow within a collaborative team environment are welcome to apply!

Natco is seeking an Account Coordinator to join our Floor Coverings Product Management team. This hybrid role is based in our West Warwick, RI headquarters.

In this role, you’ll be at the center of our account operations, coordinating import product activities, managing orders, and partnering with internal teams and global suppliers to ensure smooth execution from order setup through delivery.

You’ll work closely with the Senior Product Manager while developing strong business, communication, and problem-solving skills along the way.

• Serve as the primary internal coordinator for assigned accounts, ensuring accurate and on-time order processing and delivery.
• Set up and maintain product and order data, including SKUs, pricing, costs, dimensions, and supplier details for imported products.
• Review vendor and customer orders to confirm specifications, documentation, and compliance requirements.
• Collaborate with internal teams including Sales, Compliance, Operations as well as external suppliers to coordinate orders, timelines, and product readiness.
• Manage sample requests, packaging approvals, and shipment coordination with suppliers.
• Maintain accurate account records in SharePoint and manage high-volume communications, proactively resolving issues as they arise.
• Contribute to process improvements and support ongoing team initiatives.

• Associate or bachelor’s degree in business, communications, merchandising, or related field is a plus, but not required.
• Relevant internship or experience in account coordination, customer service, project coordination, or similar role preferred.
• Excellent communication skills and comfort working with internal teams and external partners.
• Strong attention to detail and ability to manage multiple priorities.
• Proficiency in Microsoft Office (Excel in particular);
  SharePoint experience a plus.
• A proactive, organized, and adaptable approach in a fast-paced environment.
• Solid problem-solving and analytical thinking skills.

• Build valuable experience across multiple business functions.
• Gain exposure to global sourcing and supplier coordination.
• Develop in-demand skills in account and product operations.
• Opportunity to grow and advance within the company.

• Paid Time Off & Paid Holidays
• Medical, Dental, and Vision
• Health Reimbursement Account (HRA)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Employer Paid Life Insurance
• 401(k) Retirement Plan with Company Match

Natco is an Equal Opportunity Employer committed to an inclusive workplace.