Community Leader

Community Leader

Hi, I'm Jeannie! I'm the Director of Leadership  are looking for a leader to join our Operations Team. This position is important to our company since it is fundamental to a collaborative and positive work environment for our Specialists. We are looking for someone interested in building a career at a dynamic, young, and healthy company! Our goal as a company is to constantly nurture our organizational culture while providing high-quality services for our partners.

As a Community Leader, you will be responsible for leading your community of Specialists, coordinating specific accounts, ensuring the completion of the contracted cleaning services at our partners' facilities, empowering and training team members to maximize results, and cultivating our strong organizational culture.

The Community Leader's main role is to create a collaborative and positive work environment for our Specialists. As a decentralized business, we believe that our Community Leaders are active agents of our culture, responsible for spreading our beliefs throughout our job sites and touching many people's lives. The second main role of the Community Leader is to guarantee that our service is being performed according to our own standards and our partner's expectations.

If these beliefs are compatible with your ideals, we would love to meet you and welcome you as a part of your family.

If you want just a job, this may not be the right fit. But if you're looking for a professional career with opportunities to improve yourself and impact many other lives in a people-centric culture where everybody matters, we're waiting for you!

Please continue reading this role description and see the application instructions for this position.

The Community Leader's main role is to create a collaborative and positive work environment for our Specialists. As a decentralized business, we believe that our Community Leaders are active agents of our culture, responsible for spreading our beliefs throughout our job sites and touching many people's lives. The second main role of the Community Leader is to guarantee that our service is being performed according to our own standards and our partner's expectations.

The responsibilities of the job include providing constant guidance, support, and inspiration to Specialists, cultivating a meaningful relationship with all community members, based on our core values of respecting, listening, developing, appreciating, celebrating, and caring, promoting Imperiall culture at all times since that's our biggest and most important resource, being available for the whole community of Specialists in the field – you must be a reliable source of knowledge, insights, guidance and compassion, promoting the company app (Connecteam) with your community members since that's a key tool for company integration and scheduling, assisting the community members with the company app so that they can take full advantage of the resources available, visiting accounts frequently to perform inspections, bring supplies, address situations, develop your relationship with Specialists and others, creating work schedules for Specialists and assign duties, assigning Shifts and Tasks to Specialists on our company app, covering for absent Specialists or open positions by performing routine cleaning tasks if and when necessary, controlling the daily labor hours for each building to make sure they do not exceed the budget established, understanding the scope of work for each account and ensuring that it is being properly followed, providing thorough training sessions for new and current Specialists, Team Leaders, Site Leaders, etc, as needed, ensuring compliance with the company's policies and operational guidelines are upheld, performing daily meetings with the Operations Leader to go over all the notes, discuss schedules, and dispatch requests/complaints resolutions to be dealt with, creating and documenting Specialists' schedules to maximize efficiency, taking full responsibility for all company property, for example, cleaning materials, building keys, technology equipment, etc, being mindful of time management while on shift, ensuring you are properly dressed.

You are an example and image for all community members, following and reinforcing all safety procedures while working, and any other tasks related to operational success and efficiency.

Review, adjust, complete, and report weekly Payroll, ensure compliance with the company's policies and operational guidelines, review and update Imperiall's quality assurance software, review Imperiall's timekeeping system, review and update Imperiall's scheduling software, utilize the main company software to communicate, assign tasks, adjust schedules, and track community member's activities, follow all company procedures such as gas form, correctly document all disciplinary actions toward community members.

Apply today and initiate your journey as a proud member of the Imperiall team!