Senior Customer Service Representative
Job in
Warwick, Kent County, Rhode Island, 02886, USA
Listed on 2026-06-01
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-06-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Technical Support, English Customer Service
Job Description & How to Apply Below
Communicate with customers via telephone using empathy and active listening;
Drive solutions that best meet the customer's needs;
Analyze and resolve complex customer issues such as requests regarding product aspects, policy provisions, claim status, and basic procedures;
Efficiently process transactions and refer requests for other policy modifications to appropriate areas;
Navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry
Position Requirements
10+ Years
work experience
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