Member Services Fast Paced

Join The Club

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.

With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it.

Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

Benefits:
Employee discounts, free uniforms, opportunity for advancement.

Essential duties and responsibilities:

• Greet members, prospective members and guests make them feel welcome.
• Respond to member questions and concerns in a timely and professional manner, elevate to manager when needed.
• Creating a positive member experience by providing superior customer service.
• Assist in maintaining a safe environment and the cleanliness of the club.
• Handle all front desk related activities including:
  Answer phones in a friendly manner and assist callers with a variety of questions, check members into the club, take prospective members on tours and sign them up, check members into amenities such as tanning, massage chairs, facilitate needed updates to member's accounts.

Qualifications/requirements:

• Upbeat and positive attitude!
• A passion for fitness and health.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Must be 18 years of age or older.

Compensation: $15.00 - $16.50 per hour

We also provide a career advancement and opportunity to grow with us to the right candidate! All staff will also receive a free Black Card membership.

To find your perfect fit, search for a club opportunity near you.