Senior Customer Service Representative
Job in
Warwick, Kent County, Rhode Island, 02886, USA
Listed on 2026-08-28
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Handle inbound customer service inquiries via telephone and/or email to resolve complex customer issues;
Provide excellent service to customers with insurance or other financial service products or benefit plans and offer solutions that best match customer needs;
Research requests regarding various product aspects, policy provisions, claim status, and basic procedures;
Efficiently process transactions and refer requests for other policy modifications to appropriate areas;
Enhance and strengthen the relationship between the customer and company using strong communication skills, keen listening skills, and empathy
Position Requirements
10+ Years
work experience
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