Customer Service Representative
Job in
Warwick, Kent County, Rhode Island, 02886, USA
Listed on 2026-08-28
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Handle inbound customer service inquiries via telephone and/or email and resolve complex customer issues.;
Provide assistance during enrollment period and field questions regarding Billing, Claims, and Plan Information for existing plans.;
Respond to customer requests and provide solutions that best match the customers’ needs.;
Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.;
Efficiently process transactions and refer requests for other policy modifications to appropriate areas, tracking responses to ensure completion.
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