Receptionist, Customer Service​/HelpDesk

Overview

We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles.

Join us in our mission to enhance the well‑being of our patients and residents while making a meaningful impact in the communities we serve.

Bring your administrative skills and winning personality to our nursing center. As a receptionist, you directly impact the nursing center reputation being the first person that a patient/resident, family member, candidate or client interacts with at the nursing center.

• * Answer all incoming calls professionally and courteously and redirect them appropriately.
• * Warmly welcome, greet and direct patients, visitors, and guests.
• * Coordinate outgoing and incoming mail.
• * Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• * Order supplies and performs other clerical duties as assigned.
• * Available for weekends and holidays as needed.

• * High school degree or equivalent is required.
• * Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• * Excellent communication skills are required.
• * Must be proficient with Google;
  Docs, Sheets, Slides.

• * Variable compensation plans
• * Tuition, Travel, and Wireless Service Discounts
• * Employee Assistance Program to support mental health
• * Employee Foundation to financially assist through unforeseen hardships
• * Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off

• * Free 24/7virtual health care provided by licensed doctorsforall Anthem medically-enrolled employees and their immediate family members

• * On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned

We also offer several voluntary insurances such as:

• * Pet Insurance
• * Term and Whole Life Insurance
• * Short-term Disability
• * Hospital Indemnity
• * Personal Accident
• * Critical Illness
• * Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

USD $21.00 - USD $22.00 /Hr.