House Coordinator

About 1 Warwick

1 Warwick sits on the prominent corner of Warwick Street and Brewer Street in the heart of London’s bustling Soho. Set over seven floors, 1 Warwick is a member’s house featuring beautifully designed private work spaces, member lounges, studio & gym, event spaces, restaurant & bar, and an expansive rooftop that looks over a neighbourhood which has played muse to writers, artists, poets, actors, musicians, and designers over the centuries.

Inspired by Maslow’s theory of human motivation and happiness, 1W is the newest addition to the Maslow’s family.

Maslow’s is a collection of thoughtfully designed members’ houses, including three public restaurants. Inspired by Maslow’s hierarchy of needs, these spaces cater to both professional ambition and personal fulfilment, offering private offices, shared work spaces, fitness studios, bespoke meeting rooms, rooftop bars, restaurants, and curated cultural events. Unlike traditional offices or impersonal coworking spaces, Maslow’s houses are warm, tactile, and energizing—designed for enhanced productivity in a familiar, relaxed setting.

With two existing locations in London’s vibrant Fitzrovia and Soho, Maslow’s fosters connection, conversation, and restoration, ensuring members thrive in an environment where time feels well spent.

In 2026 we open our third members’ house and workspace in The Kensington Building.

As a team, our values are Caring, Curious and Committed – which inspire us through our journey of growth.

We are currently recruiting for a House Coordinator (Fixed Term) to cover a period of maternity leave for approximately one year. The role is to ensure a welcoming and memorable experience at 1 Warwick for all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House.

• Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority.
• Be the ambassador of knowledge on all member services and activities across Mortimer House.
• Regularly communicate with the Reception Manager any updates on all reception, Member queries, feedback, and housekeeping.
• Complete the new member onboarding process for all tiers of membership as communicated by membership team.
• Communicate to the 1 Warwick team all relevant event information needed to deliver exceptional member experiences.
• Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House.
• Ensure all checklists are completed and signed off, daily, weekly, and monthly.
• Ensuring the reception desk is clutter free and an engaging space to welcome people.
• Manage the atmosphere, music, scent, and heating for reception and work spaces.
• Communicate to Office Floor Coordinators all changes or requests from Members.
• Ensure all member systems always work seamlessly, and liaise with our IT providers.
• Ensure members have access to information of services, promotions, and events across both Maslow’s houses.
• Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings.
• Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice.
• Manage restaurant bookings and enquiries/requests where needed.
• Distribute member post correctly and in a timely manner.
• Be the point of contact for all external contractors, logging arrival and departure times.
• Ensure the Function sheets are distributed by the events team to the specific departments.
• To carry out any other duties that may be required by the Reception Manager and General Manager.
• Contribute to an enjoyable working environment.
• Build a strong relationship with the F&B Managers and HODs to allow support in administration.

• Previous experience in a similar role
• Excellent communication and interpersonal skills
• Strong attention to detail and multitasking abilities
• Ability to work effectively in a team and under pressure.
• Positive attitude and willingness to go the extra mile to exceed customer expectations.
• Flexibility to work evenings, weekends, and holidays as required.

• £450 Gross Refer-a-friend scheme (unlimited referrals!)
• 50% discount on F&B onsite
• Reward and discounts platform
• Smart Tech and Cycle To Work  schemes
• Access to delicious on shift meals

* Please note that we do not have a Skilled Worker Sponsor License