Medical Assistant - Warwick

Responsibilities

• Works effectively and respectfully at highest capabilities and training.
• Follows practice workflow protocols to maximize quality and efficiency.
• Performs pre‑visit planning by reviewing and updating patient record prior to appointment.
• Communicates point‑of‑care reminders to providers via EMR.
• Greets patients, performs registration check‑in functions, answers phones, schedules appointments, obtains referrals and authorizations, processes forms, and performs discharge process.
• Oversees patient financial process to ensure payments are obtained at time of service and properly processed.
• Verifies that all necessary information is complete and accurate: demographics, referrals, authorizations, billing codes, diagnoses, etc.
• Provides clerical support for the practice and serves as a resource to new employees regarding department policies and procedures.
• Prepares patients for examination and treatment in accordance to clinic workflow protocol, escorts from waiting area to exam room, takes vital signs, weighs patients, records chief complaint, medication reconciliation, histories, and notes all health concerns into EMR.
• Ensures effective patient flow throughout practice, clinic, and office.
• Reviews health maintenance and chronic illness services and performs/orders according to protocols and standing orders.
• Performs testing procedures such as blood pressure, EKG, pulse oximetry, Hgb A1‑C, glucose, urinalysis, urine hcg, rapid strep test, and other point‑of‑care tests.
• Records allergy information, medications, medical, surgical, and family histories in the patient chart and initiates pharmacy benefits verification.
• Assists physician with physical examinations and performs all procedures using aseptic techniques following standard procedures.
• Administers vaccines and places PPDs as per practice/clinic protocol.
• Completes appropriate follow‑up after visit including ensuring all blood and specimens are properly labeled, recorded and sent to lab.
• Follows up to ensure all lab results are entered in the medical record, tracks orders and results, contacts patients for outreach and reminders for labs/orders, updates EMR with status, reports all abnormal lab results to physician or nurse immediately.
• Follows up on referrals for specialty care and/or other services, tracks consult reports and ensures EMR is updated accordingly, contacts patients for outreach and/or reminders for referrals.
• Checks for prescription refills pending, ensures examination room is cleaned between each patient and set‑up appropriately for next appointment.
• Thoroughly explains programs, procedures and correct preparation for various tests and exams, provides education to patients regarding coordination of care.
• Schedules tests and follow‑up appointments, pre‑registers patient for next visit, verifies demographics and insurance information, obtains prior authorizations as needed.
• Monitors and orders supplies, keeps room stocked, cleans medical equipment, reports broken or missing equipment to manager immediately, checks expiration dates on medications and supplies, removes and reports expired medication.
• Assists with administrative office duties, mails reminders and other letters to patients.
• Manages time effectively, fills slow periods with activities to prepare for future needs, minimizes non‑productive time.
• Maintains quality assurance, safety, environment, and infection control in accordance with established hospital department policies, procedures, and objectives.
• Protects and preserves the patient’s right to privacy and confidentiality, maintains a positive attitude and engages in team approach of caring for patients, supports patient‑centered medical home goals, demonstrates flexibility and willingness to change, performs other related duties as required.

• Basic Knowledge: High School graduate or equivalent required; able to read, write and speak English;
  Basic Life Support Certification required; completion of medical assistant certification preferred.
• Experience: Graduate of formal medical assistant training program or minimum of 3 years of medical assistant experience required; exceptions considered for applicants without formal training but with at least three years related experience (LPN, medical student, EMT, paramedic, etc.).
• Work Environment and
  
  Physical Requirements:
  
  Healthcare environment such as acute care hospitals, physicians’ offices and ancillary healthcare enterprises; works with medical equipment and has direct patient contact; must walk and stand intermittently, may lift and position patients and lift supplies up to 50 pounds.

$17.77 – $29.31 per hour

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

17 Airport Rd – 17 Airport Road, Warwick, Rhode Island 02889

Full‑time

Day

12 hours

No