Benefit Specialist CSP Program at Post Rd

Overview

BENEFITS SPECIALIST

ACCESS SERVICES

FULL TIME - NON-EXEMPT

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health delivers high quality, low-cost care with programs built on evidence-based, person-centric care models. Programs include:
Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet community needs.

General

Summary:

Provide direct service, coordination of benefits, and linkage to benefit services and advocacy, as needed to individual client and/or family for the purpose of assisting client with their overall access to care and recovery.

Schedule: Mon-Fri, First Shift

Location: Warwick, RI

Note: Did you know that studies show the number one reason a person does not apply for a role is that they think they won’t be hired if they don’t meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

• Support clients throughout their benefits enrollment process. Support includes listening, encouraging, coaching, empowering, and connecting clients to benefit resources that meet their individual needs and eligibility requirements.
• Develop collaborative working relationships with staff of community agencies/providers, and individuals in the client’s network of care to expand access to benefits.
• Provide referral, advocacy and education to the community regarding issues of chemical dependency or mental health.
• In the course of daily operations, monitor signs and symptoms of psychiatric functioning while providing benefit services. Document all services and findings. Report any variance to appropriate clinical supervisory staff.
• Provide assistance with income reporting to ensure safe and affordable housing, access to health care and other entitlements.
• Participate in clinical team meetings to ensure smooth coordination of client services and treatment.
• Accompany client to community appointments related to obtaining benefits, provide advocacy as needed.
• Review e-mail account daily for new messages.
• Carry and enliven a positive Thrive image consistent with Thrive’s Guiding Principles and professional code of ethics.

Education, Experience and

Competencies:

• Bachelor's Degree in the Human Service field or an equivalent combination of education and experience required.
• Minimum 2 years of experience in Human Service field working with clients with disabilities preferred.
• Experience or training in related state and federal assistance programs, particularly RI Medicaid, also preferred.
• Basic computer literacy skills are necessary.

• Valid driver’s license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation to perform the responsibilities/tasks of the job.
• Training and certification in SOAR (SSI/SSDI Outreach, Access, and Recovery) preferred but not required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee may lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.

This job description is not intended to be an all-inclusive list of responsibilities, skills or working conditions. Thrive reserves the right to modify, add or…