Medical Secretary

SUMMARY:

Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one  addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences Patient and Community Focus and Collaborate

Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients

Collects patient balances, copays, and credit cards at time of service

Reviews lists of patients who need appointments and calls to schedule when due Verifies demographics and insurance carrier information for every patient

Assists patients with Kiosk sign in Complies with OSHA and DOH standards

Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations

Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical and financial information

Provides superior customer service and outstanding patient care Attends meetings/workshops as they relate to current position and office workflows

Performs other miscellaneous job-related duties as assigned

Pay Range: $18.13-$29.90

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: CM-Warwick-Bald Hill Pediatrics
-300 Centerville Road - 300 Centerville Road Warwick, Rhode Island 02886

Work Type: 8:30a-5pm mon-Fri Saturday 8:30-12pm

Work Shift: Day

Daily

Hours:

8 hours

Driving

Required:

No