Front Desk Medical Receptionist

Adecco Staffing is partnering with a local health provider looking to hire a full-time receptionist for their growing primary care practice in Warwick, RI. The ideal candidate must have previous experience as a medical receptionist or in a similar role in a healthcare facility, and be familiar with EMR software. A successful candidate will be detail-oriented, provide the highest level of customer service, have excellent communication skills, have basic word processing skills, and be willing to perform a variety of tasks on a day-to-day basis.

They will also possess the ability to work well in a team setting, the responsibility to execute without constant direct supervision, and the integrity to be trusted with patients’ medical information. Our core values include:

• Continuous improvement
• Rolling up sleeves/lending a hand
• Transparency
• Creativity
• Honesty
• Learning by experience
• Responsibilities include:

• Provide 5-star customer service to patients at all stages of their visit, from first phone call through follow-up
• Daily opening procedures
• Greet patients warmly upon arrival, determine needs, and ensure efficient transfer of care to other staff members as appropriate
• Answer phone calls in a friendly manner, attentively listen to patients’ needs, and provide accurate information to patients or direct to the appropriate staff member to assist the patient
• Check out patients and schedule future appointments
• Maintain and update patient records, and accurately record updates and corrections as needed
• Verify insurance information and complete prior authorizations
• Assist with the preparation of care plans and documentation as needed
• Coordinate care including following up with patients on referrals, care needs, and outreach to appropriate resources
• Check staff messages for provider requests (i.e., scheduling follow-ups, med refills, etc.)
• Provide general administrative support including typing correspondence, filing documents, and managing office supplies

Pay Details: $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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