Supervisor - Rhode T.F. Green Intl Airport - PVD

About Oshkosh Aero Tech, An Oshkosh Company

Oshkosh Aero Tech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air‑freight carriers, ground handling and military customers. Oshkosh Aero Tech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, Jet Aire®, Jet Power®, Amp TekÔ, Jetway®, and more.

The Site Supervisor is responsible for overseeing day‑to‑day maintenance and operational activities at the assigned site, ensuring safe, efficient, and high‑quality service delivery. This role provides direct leadership to technicians and maintenance personnel and serves as the primary on‑site point of contact for customers and vendors. Key responsibilities of this role include but are not limited to: hiring, firing, coaching, issuing disciplinary action, and providing performance management to team members.

The Site Supervisor plays a critical role in driving operational excellence, safety compliance, and employee engagement in a fast‑paced airport environment.

These duties are not meant to be all‑inclusive and other duties may be assigned.

• Leads scheduling, work orders, safety, productivity, and material coordination.
• Coordinate customer service requirements with onsite maintenance personnel to ensure service level commitments are met.
• Implement work order schedules that maximize technician utilization and effective use of resources.
• Oversee scheduling of technicians and ensure accurate and timely entry of all required information into the CMMS system.
• Answer phones, enter work orders into the CMMS, and serve as the first point of contact for customers and vendors.
• Run operational and CMMS reports; analyze data and provide recommendations to improve efficiency, productivity, and service delivery.
• Support Site Manager in monitoring, evaluating, and improving operational performance.
• Develop, implement, and maintain processes, procedures, and documentation to enhance operational efficiency and consistency.
• Monitoring airport systems, coordinating customer service requests, scheduling technicians, and managing critical data entry within our computerized maintenance management system (CMMS).

• Interviews candidates and partners with the site manager and HR to make hiring decisions.
• Lead performance management activities, including setting expectations, conducting performance discussions, coaching, counseling, and delivering corrective and disciplinary actions up to and including termination.
• Supports employee relations and investigations and provides recommendations on the outcomes of the investigations.
• Provide direct support, guidance, and on‑the‑job training to team members to build technical capability and engagement.
• Foster strong working relationships across teams to enhance employee morale, teamwork, and customer satisfaction.
• Maintain strict confidentiality of sensitive and proprietary information, including employee, operational, and business matters, and exercise discretion by not sharing information intended solely for leadership or management.
• Lead shift handovers, daily briefings, and team communications to ensure alignment and continuity of operations.

• Promote and model a strong culture of safety by leading new employee safety orientation and ongoing safety training.
• Conduct quality control inspections on maintenance activities to ensure compliance with safety standards and operational procedures.
• Ensure compliance with company safety programs, training requirements, and airport regulatory standards.
• Participate in audits, inspections, training sessions, airport tours, and required meetings.
• Maintain the ability to work productively and cohesively in a diverse and multicultural environment.

• High School Diploma or GED required.
• Valid Driver’s License required.
• Proficient leadership and communication skills.
• Ability to obtain and…