Quality Manager

The Quality Manager is responsible for maintaining and ensuring adherence to RI Analytical’s quality systems, standard operating procedures, company policies, and, if applicable, client data quality objectives. The Quality Manager should maintain current knowledge of commonly used quality practices and have strong attention to detail and problem-solving skills.

• Ensuring the quality system complies with ISO/IEC 17025:2017 and state accrediting agency requirements.
• Prompting corrective and preventative actions (CAPA) and completing documentation thereof.
• Performing internal audits and coordinating external audits with various accrediting agencies.
• Completing and documenting data validation inquiries and customer service requests.
• Writing client responses, notifications, and other formal communications.
• Processing laboratory related QA/QC tasks in collaboration with laboratory staff including but not limited to training session attendance, demonstrations of capability and Standard Operating Procedure deployment and attestations.
• Completing data entry and statistical validations, such as Method Detection Limit studies, linear range studies, control charting, measurements of uncertainty, and other items as needed.
• Processing data submittals for proficiency testing rounds, acquiring price quotations on proficiency testing studies and repeat rounds.
• Maintaining a raw data archival system and quality related documentation in accordance with RI Analytical’s quality systems.
• Completing routine compliance tasks, such as quarterly and annual thermometer verifications, signature logs, equipment documentation and scheduling of certification maintenance, and quarterly QC samples.
• Effectively communicating any issues, concerns, or updates to the Laboratory Director.
• Adhere to R.I. Analytical’s Chemical Hygiene Plan, Code of Ethics, and other policies defined in the Quality Manual and Employee Handbook.
• Other duties as required or assigned by the Laboratory Director.

• Bachelors degree or higher in biology, chemistry, or related science preferred.
• Proficient with Microsoft Office 365 (MS Word, Excel, Teams).
• Excellent written and verbal communication skills. Proficient in the English Language.
• Strong organizational skills.
• 3-5 years of experience in environmental laboratory functions preferred.

• Demonstrates proper judgment and timely execution regarding support to management/staff.
• Communicate with management and others in a courteous and professional manner.
• Ability to self-direct and work well with limited supervision.
• Ability to maintain good organizational and time management skills and flexibility in re-arranging priorities.

The physical demands and work environment(s) described below represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions:

This job operates in an office setting. This role routinely uses standard office equipment such as computers, telephones, and photocopiers. This role has the potential to handle laboratory samples and bottle ware which includes handling chemical preservatives.

RI Analytical, Inc., may perform a thorough background check of its employees, including a Consent Based Social Security Number Verification (CBSV), and a criminal history background check. Employees will be asked to sign an acknowledgement of this background check at the start of the process.