Crew Member, Restaurant​/Food Service

Take Out Crew Member is responsible for supporting our Take Out (carry-out) operations to make sure our Take Out guests receive the same standards of hospitality and service that our guests receive while dining in our restaurant. A Take-Out crew member gives our guests a Legendary experience, ensuring excellent food quality and service. A Take-Out Crew Member must be able to perform a variety of tasks from greeting guests, answering phones, seating guests, running food, taking To-Go orders, responsibly handling cash and credit card transactions, and rolling silverware and folding napkins

• Ensures that each guest receives a legendary welcome and goodbye when placing and/or picking up a To-Go order
• Has knowledge of the phone system; uses proper phone etiquette when answering phone calls and taking To-Go orders
• Is knowledgeable with the menu and is able to accurately take and place orders. Upsells whenever possible
• Demonstrates strong organization skills with boxing orders and accuracy of Take Out orders placed
• Works collaboratively with Take Out and kitchen staff to complete orders
• Partners with FOH and BOH manager on quote times, accurately provide quotes to guests on the length of time to complete their order
• Has knowledge and understanding of the Mobile App and the online order platform including 3rd party delivery
• Uses the POS (point of sale) system effectively and correctly; responsibly handles tasks on the POS such as, but not limited to, take-out sales, gift card sales, and cash and credit card transactions
• Ensures guests are comfortable and cared for while they place and/or pick up Take Out order
• Practices proper safety and sanitation at all times
• Work other duties while slow like assisting hostess or server in various task

• Personable, and customer service oriented
• Reliable and dependable

Please Note that all candidates must be available to work day or night, weekends and holidays.