General Manager - Jared Jewelers - Canyon West

General Manager

Reports To: District Manager

The General Manager is the architect of the store culture, customer experience, and business performance. This leader owns the total store experience—balancing luxury service, operational excellence, talent development, and strategic business leadership. The General Manager creates an environment where customers feel celebrated, team members feel inspired, and performance expectations are consistently elevated.

• Drive Business & Operational Excellence
  Own total store performance including sales, profitability, operations, and customer experience
  Analyze trends, identify opportunities, and activate strategies that improve performance
  Protect profitability through payroll, inventory, compliance, and operational discipline
  Ensure consistent execution of visual standards, launches, and promotional priorities
• Create a culture centered around luxury service, relationship-building, and customer confidence
  Ensure every touchpoint reflects Jared’s elevated brand standards
  Set expectations for appointment culture, clienteling, follow-up, and personalized selling experiences
• Lead the Total Store Experience
  Inspire high-performance behaviors through floor presence and visible leadership
• Coach & Develop Talent
  Recruit, develop, and retain high-performing talent
  Create a coaching culture rooted in accountability, recognition, and growth
  Develop future leaders through intentional feedback and development planning
  Foster an inclusive, People First environment where diverse perspectives are valued
• Activate the Brand Promise
  Help customers celebrate life’s most meaningful moments through exceptional experiences
  Build emotional connections through storytelling, personalization, and trust

• 3+ years retail sales experience, or 2+ years sales experience with 1+ year of management experience
• Specialty retail and/or jewelry experience preferred
• Proven ability to lead a team to results through coaching, accountability, and execution
• Strong communication, leadership, analytical, and organizational skills
• Ability to prioritize, resolve conflict, and drive results in a dynamic environment
• Commitment to professionalism, integrity, and confidentiality where required

Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.

• Base pay plus commission on sales
• Medical, dental, vision, and prescription insurance (full‑time team members)
• 401(k)
• Paid Time Off (full‑time and part‑time team members)
• Paid holidays (full‑time team members)
• Tuition reimbursement, including DCA courses (based on position)
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
• Merchandise discounts
• Incentive trips and contests

Signet Jewelers is an equal‑opportunity employer committed to promoting diversity at all levels of employees.