Product Specialist

This position shall report directly to the ECS Product Manager and will be responsible for assisting in the growth of the E-chain product line in the United States, Canada and Mexico. The position will be working closely with key customers, sales, and engineering to ensure revenue and customer satisfaction goals are met. The first year (approximately) of this position will focus on all of the products in the E-chain portfolio as a general product specialist before narrowing in on product specific focus.

• Provide technical support for igus energy chain systems to customers and igus sales teams within N. America.
• Work with product expert systems and online tools to identify suitable products to reduce the costs and / or improve the technology for customers
• Act as primary project manager on projects as defined by the Product Manager including direct contact with customers, RSM’s, Inside Sales and Engineering
• Assist in pricing both standard and custom parts to help create timely quotes and support the sales teams
• Work with igus Germany on a regular basis on projects and programs
• Develop and maintain training program for new hires and ongoing training plan and be able to provide training in alignment with the Training and Development Department
• Assist Product Manager in Trade Show planning and coordination including attending shows as needed
• Ongoing observation and analysis of market and competition
• Assist in marketing activities such as catalog, digital content, and printed materials
• Coordinate and conduct sales campaigns: based on projects, focused mailings. These will include box mailings as well as digital media.
• Help establish and maintain special project-lists and competition lists with the Product Manager
• Keep material and product knowledge up to date

• Bachelor’s degree, preferably in Electrical, Mechatronics or Robotics Engineering or equivalent combination of education and experience.
• Strong technical skills: able to present technical concepts; provide customers with hands‑on technique using our products
• Willing to post on Linked In and other digital marketing platforms
• Valid driver’s license with clean driving record
• National and international Travel on some occasions
• Additional travel to Trade Shows, with Regional Sales Managers or to Sales Meetings will be required, as needed
• Self-starter; motivated, team focused and results driven with developed organizational, and time management skills
• Outstanding verbal and written communication skills
• Proficient in the use of MS Office

• Competitive base salary with ongoing growth opportunities
• Complete benefits package:
• co. paid HSA medical plan
• co. paid dental
• co. paid life
• long term disability insurance
• 3% safe harbor retirement company contribution
• 20 Paid Time Off days per year, plus 9 holidays
• Subsidized lunch on-site