Retail Sales Associate

Compensation

The base hourly rate is $18.19 per hour, with additional monthly targeted commissions of $1,471. Total variable targeted annual compensation is $55,487 (average hourly $26.68). Top 10% earn ~$72,700 (average hourly $34.99).

Daily hours and shift patterns; schedule includes evenings, weekends, and holidays. No remote work.

• Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with opening/closing of store retail environment.
• Properly handle cash.
• Participate in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of current Cox products and competitor offerings via regular training.
• May be required to work in other locations within the same geographical area.

• Minimum: HS diploma/GED or up to 2 years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to effectively sell using a consultative, solutions-based approach.
• Ability to build relationships and adapt to a diverse customer base.
• Multi-task and prioritize in a fast-paced, service-oriented team environment.
• Be mobile within the store for long periods of time.
• Computer literacy with aptitude for learning communication products and services.
• Willingness to work a flexible schedule including weekends, evenings, and holidays.
• Ability to lift 25–50 pounds for stock room inventory.
• Preferred: some college with focus in sales, business, or management.
• Preferred: 1 year of experience in a related field (sales, retail, service).
• Preferred:
  Experience selling wireless/mobile products.

• Paid time off: minimum 16 hours per month, seven paid holidays per year, plus bereavement leave, leave to vote, jury duty, volunteer time, military leave, and parental leave.
• Health care insurance (medical, dental, vision).
• Retirement planning (401(k)).
• Other benefits: free Internet, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance, etc.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EEO, including disability/vets. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.