Flooring Solutions Technician

Flooring Solutions Technician

Senior level service technician who coordinates with Sales Engineers to provide exemplary service to our customers, demonstrating skills in the use, operation, set‑up and repair of all company equipment.

• Performs all levels of repair on-site.
• Keeps track of rental equipment inventory and coordinates deliveries, pick‑ups and service calls with customers.
• Maintains the warehouse area.
• Operates company vehicle safely and maintains a valid driver’s license with an excellent driving record free from points.
• Keeps records and maintains company vehicle, including washing, oil changes and general safety inspection; reports any defect or variation from normal performance to the supervisor.
• Maintains and tracks company tools and supplies; replaced broken tools under supervision.
• Communicates professionally with customers, managers and sales engineers to schedule deliveries, pick‑ups and service calls.
• Completes appropriate paperwork for deliveries, pick‑ups and service calls.
• Directs customers to sign paperwork and tracks serial numbers.
• Delivers and installs rented equipment.
• Trains authorized operators (and/or customers) on safe use of equipment.
• Implements proper and safe procedures.
• Works with managers and sales engineers to maintain accurate records and tracking of in‑stock and rented equipment.
• Demonstrates a professional and courteous demeanor to customers.
• Demonstrates effective written and verbal communication; takes accurate phone messages and maintains a clear, professional manner when speaking with customers.
• Communicates effectively with staff.
• Is on call for emergency service and is available on a rotating schedule for emergency service response calls on weekends and evenings.
• Cleans and tests returned equipment to ensure operation and appearance meet standards.
• Successfully troubleshoots and completely understands the operation, function, specifications, capabilities and controls of any piece of rental equipment.
• Understands advanced electrical motors, controls and their operations.

• Basic math skills.
• Must be at least 21 years of age to operate commercial vehicles.
• Background with Sweeper/Scrubber and Surface Preparation product line preferred.
• Valid driver’s license with no points; required.
• Some after‑hours and weekend work required during peak times.

Bending, squatting, crouching, reaching, and lifting 50 pounds or more; working indoors and outdoors as required.

Hourly wage depends on the agreed rate under the terms of the collective bargaining agreement for this location.

• Health, dental and vision plans.
• 401(k) match.
• Volunteer time off.
• Short‑term and long‑term disability insurance.
• Accident, life and travel insurance.
• Flexible spending accounts.
• Tuition reimbursement options.
• Employee assistance program (EAP).
• Length‑of‑service awards.
• Paid parental leave.
• Paid holidays and paid time off: 12–25 vacation days (depending on years of service), 5 sick days, 6 holidays, 2 half‑day holidays, 2 floating holidays, 1 inclusion day and 1 volunteer day.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. Reasonable accommodations may be made to comply with applicable laws.