Cleaning Trainer & Quality Control Coach

Cleaning Trainer & Quality Control Coach

Merry Maids of Providence | Warwick, RI | Full-Time |
Bilingual (English/Spanish) Required

At Merry Maids, our people are what make every home we clean feel truly cared for. We're looking for a passionate, natural leader to train, coach, and mentor our cleaning teams — someone who takes pride in high standards and loves helping others grow into their best work. If you have a gift for teaching and an eye for detail, we'd love to meet you.

Schedule: Monday–Friday, 8:00am–4:00pm — No nights, no weekends.

• Hourly pay $18–$20, depending on experience — plus performance bonuses and incentives
• Paid training
• Paid vacation and holidays
• Health Insurance premium reimbursement
• Mileage reimbursement / use of company car
• 401(k) retirement plan
• A real career path — Trainers often advance into Supervisor roles

• Train and onboard new hires in proper cleaning techniques, ensuring high-quality standards.
• Provide hands‑on coaching and mentoring to build confidence and skill in our team members.
• Visit clients' homes to inspect the quality of cleaning performed by our teams, ensuring every job meets Merry Maids' standards of excellence.
• Uphold Merry Maids' commitment to exceptional service and customer satisfaction.
• Monitor and evaluate team performance, offering constructive feedback and guidance.
• Assist in refining training materials and processes for continuous improvement.

• Strong attention to detail and a passion for cleaning excellence.
• Excellent communication and interpersonal skills.
• Leadership experience in training, coaching, or mentoring roles (preferably in a cleaning or service-oriented field).
• A positive attitude and a desire to inspire others.
• Reliable transportation when a fleet car isn't available.

• Fluent in both Spanish and English.
• Valid driver's license and reliable transportation.
• Ability to pass a drug test, Motor Vehicle Record (MVR) check, and criminal background check.

• A supportive, team-oriented culture where your work is genuinely valued.
• Real opportunities for growth and advancement within the company.
• The satisfaction of mentoring and shaping the next generation of Merry Maids professionals.

Merry Maids of Providence is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.