Cargo Warehouse Agent

Job Description

Do you enjoy working in a fast-paced, safety‑obsessed aviation environment? As a Warehouse Agent, you will be essential to increase operational efficiency, company profitability, and customer satisfaction by accurately and safely receiving, storing, and handling inbound and outbound shipments.

• Facilitate the loading and unloading of cargo to and from trucks.
• Check freight for proper piece count, weight, dimensions, and documents when accepting or delivering cargo.
• Issue appropriate warehouse receipt or collect a signed copy of delivery receipt.
• Ensure cargo has a proper release issued by office personnel before delivery to consignee or agent.
• Operate basic cargo handling equipment such as forklift, aircraft pallets, and pallet jacks.
• Break down cargo from import flights, sort as required, check freight against manifest, and store in proper manner and location in warehouse.
• Build up cargo for export flights following instructions of supervisor or person directing the buildup.
• Keep inventory of on‑hand freight, warehouse supplies, airline equipment, and containers.
• Maintain security of the cargo and company equipment, report incidents to supervisor as needed.
• Maintain work area in a clean condition, reporting damaged or broken equipment as needed.
• Accept related assignments from lead agents, supervisors, or management.
• Complete paperwork and forms related to work assignments, entering data into the company information system as required.
• Follow company procedures and protocols to operate safely and responsibly.
• Complete all training required by company, airport governing authority, or customer.
• Be on time, prepared, and safe. Be willing to work flexible hours, including nights, weekends, and holidays.

• Take reasonable care for the health, wellbeing, safety, and security of themselves and others affected by their actions.
• Cooperate with manager/supervisor to comply with legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse company provided equipment or resources.
• Inform manager/supervisor of any work situation, equipment, or activity that represents a serious or immediate danger.
• Report hazards, near misses, incidents, accidents, or dangerous occurrences to manager/supervisor, who will then follow procedures contained in company and carrier Safety and Security procedures.
• Carry out work in accordance with information, training, and any specific health, wellbeing, safety, and security rules or procedures.
• Fully understand AGI Health & Safety and Security policies.
• Attend training courses as required by AGI.

• Lift, carry, push, pull, and move items 70 pounds (32 kg) or more regularly; lift items weighing 40 to 50 pounds on raised surfaces repeatedly.
• Walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
• Be alert to moving vehicles and use radio equipment to communicate with crew and airport authorities.
• Work around machinery noises.

• Good communication skills: communicate information and instructions verbally and/or via radio equipment effectively with flight crew, gate agents, and other ground crew.
• Basic math skills: calculate piece count, weight, and dimensions.
• Computer skills: use systems to track cargo.
• Problem‑solving skills: troubleshoot issues during loading and unloading.
• Time‑management skills: manage time effectively to complete tasks efficiently in a fast‑paced environment.

• At least 18 years of age and possess a high school diploma, GED, or equivalent work experience.
• Possess a valid driver’s license with a clean driving record.
• If work location is in the United States, have authorization to work in the United States. If location is in Canada, have authorization to work in Canada.
• Complete ramp and SIDA training to obtain airport authority identification security.
• If required by customer or role access, secure a Customs Seal through the respective governing agency.
• Preferred: one or more years of relevant experience.

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical, dental, and vision for full‑time qualified employees as well as medical coverage for part‑time employees. AGI provides free uniforms and free on‑the‑job training to all employees. Additional benefits include company‑matched 401(k) program, company‑paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises.

Alliance Ground International is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal‑opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.