Case Manager

Brief Description

Join our team at Fernbrook Family Center! Make a Difference Every Day Are you passionate about helping children, adults, and families navigate the mental health system and connect with life‑changing resources? Fernbrook Family Center is seeking compassionate, organized, and motivated Case Managers to join our growing team.

With approximately 250 employees serving communities across southern and central Minnesota, Fernbrook Family Center provides comprehensive mental health services with a mission of helping individuals and families thrive. As a Case Manager, you will work alongside a collaborative team to support individuals with serious and persistent mental illness (SPMI) or severe emotional disturbance (SED), helping them access the medical, social, educational, vocational, financial, and community resources they need to succeed.

• Provide targeted mental health case management services to children, adults, and families.
• Develop strong therapeutic and professional relationships while responding to client and family needs with compassion and respect.
• Coordinate services with schools, healthcare providers, community agencies, and other support systems.
• Complete timely, accurate documentation that meets agency and state standards.
• Meet with clients based on their individual mental health needs (minimum every 30 days).
• Coordinate referrals and monitor progress toward goals identified in the Community Support Plan.
• Facilitate quarterly child, adult, and family team meetings.
• Advocate for clients by helping reduce barriers and resolving crises.
• Coordinate discharge planning and transitions from residential treatment, hospitals, correctional facilities, and other placements.
• Participate in supervision, staff meetings, and ongoing professional development.
• Complete 30 hours of mental health continuing education every two years.
• Maintain productivity expectations and uphold Fernbrook Family Center's mission, values, and policies.
• Perform other duties as assigned.

• Passionate about serving children, adults, and families.
• Ethical and committed to maintaining professional boundaries.
• Organized with excellent time management skills.
• Comfortable working independently while collaborating as part of a multidisciplinary team.
• An effective communicator with clients, families, providers, and community partners.
• Open to feedback, learning, and professional growth.
• Comfortable using computers and electronic documentation systems.
• Committed to Fernbrook Family Center's mission and values.

• Bachelor's degree in a behavioral science or related field (including Social Work, Psychology, Nursing, or similar); OR
• Three or four years of experience as a Case Manager Associate; OR
• Registered Nurse without a bachelor's degree with specialized psychiatric training and three years of qualifying mental health experience; OR
• 4,000 supervised hours providing mental health services; OR
• 30 semester hours in behavioral sciences plus 2,000 supervised hours providing mental health services.

• Have reliable transportation.
• Possess a valid driver's license, automobile insurance, and an acceptable driving record.
• Pass a criminal background study in accordance with Department of Human Services requirements.

• Experience working with children, adults, and families.
• Previous mental health case management experience.
• Experience assessing diverse client needs.
• Knowledge of community resources and service coordination.
• Bilingual or multilingual abilities.

• Client homes
• Community locations
• Fernbrook Family Center offices
• Residential and treatment facilities
• Hospitals and other placement settings

Work hours are generally scheduled between 7:00 a.m. and 7:00 p.m.

• Salaried employees typically work 40–43 hours per week.
• Hourly employees may work up to 40 hours per week with supervisor-approved overtime.

• Ability to sit, observe, listen, and use a computer for extended periods.
• Occasionally lift up to 15 pounds.

At Fernbrook, you'll join a team of approximately 250 dedicated professionals committed…