Sales Support Admin

Location: Ridgefield

Job Description

OPTI STAFFING GROUP IS HIRING!

Position: Sales Support Administrator / Order Entry Specialist
Location: Ridgefield, WA
Pay: $25-$28/hr DOE
Schedule: Monday - Friday | Full-Time
WHO THEY ARE:
Our client is a well-established industrial equipment company that provides specialized products and service solutions throughout the Pacific Northwest. They have built their reputation on exceptional customer service, technical expertise, and long-term relationships with both customers and employees.
WHAT YOU'LL DO:
As a Sales Support Administrator, you will serve as a critical link between customers, sales, and service teams. This role combines order entry, customer support, documentation management, and administrative coordination. The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced environment where accuracy and responsiveness are essential.

Responsibilities include:

• Process customer orders and maintain accurate order entry records
• Answer and direct incoming customer and vendor phone calls
• Support sales and service teams with administrative tasks and customer communication
• Maintain service records, job logs, fleet documentation, and department files
• Create, edit, and manage customer-facing documentation using Adobe Acrobat
• Assist with Operation & Maintenance Manuals and Start-Up & Training documentation
• Utilize ERP and sales systems to manage orders, customer information, and reporting
• Ensure accuracy and completeness of documentation and project records
• Provide backup support for both sales and service administrative functions

WHAT'S IN IT FOR YOU:

• $25-$28/hr DOE
• Full-time Monday-Friday schedule
• Stable, long-term career opportunity
• Supportive team environment
• Opportunity to grow within a respected industrial organization

WHAT YOU

NEED TO HAVE :

• Previous experience in order entry, sales support, customer service, or administrative support
• Strong Adobe Acrobat skills with experience creating, editing, combining, and managing PDF documents
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong attention to detail and data entry accuracy
• Excellent organizational and multitasking abilities
• Professional verbal and written communication skills
• Ability to work independently while supporting multiple departments
• Strong customer service mindset

PREFERRED QUALIFICATIONS:

• Experience working with industrial, manufacturing, mechanical, or technical products
• Familiarity with ERP systems such as P21, Salesforce, SAP Ariba, Citrix, or similar software
• Knowledge of pumps, motors, rotating equipment, or industrial equipment is a plus but not required

WORK ENVIRONMENT:

• Fully onsite position in Ridgefield, WA
• Collaborative office supporting sales, service, and operations teams
• Regular in-person attendance required

NEXT STEPS:
Click "Apply" or you can reach us directly
Isabel J.  [email protected]

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Meet Your Recruiter

Isabel Jimenez

About Ridgefield, WA

Ready to take the next step in your career? Explore job opportunities in the vibrant area surrounding Ridgefield, Washington. This picturesque city in the Evergreen State offers a unique blend of small-town charm and big-city amenities, making it an ideal place to grow both personally and professionally. From the stunning views at Ridgefield National Wildlife Refuge to the eclectic art galleries like Artful Attic and bustling restaurants serving local delicacies like Pacific Northwest seafood, there's no shortage of enchanting features to discover.

Whether you're into outdoor adventures at the Ridgefield Outdoor Recreation Complex or catching a show at the Old Liberty Theater, this area has something for everyone. Don't miss out on the chance to join this thriving community and further your career in Ridgefield, WA!