CTHCA Office Assistant Sr; BV

Position Summary

The Office Assistant provides clerical and administrative support to the San Poil Treatment Center. This position serves as the first point of contact for clients and visitors, providing professional customer service while supporting the daily operations of the office.

• Greet clients, visitors, and staff in a courteous and professional manner.
• Answer and direct telephone calls, take messages, and respond to routine inquiries.
• Schedule appointments and maintain calendars.
• Perform data entry and maintain paper and electronic files.
• Prepare, scan, copy, fax, and distribute documents and correspondence.
• Process incoming and outgoing mail.
• Maintain office supplies and assist with ordering as needed.
• Assist with client paperwork and administrative support for clinical staff.
• Maintain confidentiality in accordance with HIPAA, 42 CFR Part 2, Tribal policies, and agency procedures.
• Perform other related duties as assigned.

• High school diploma or GED required.
• Two years of general clerical and keyboarding experience in a customer service-oriented environment.
• Valid Washington State driver's license with insurable driving record required.
• Must successfully pass a criminal background check and any other pre-employment requirements established by the Colville Tribes.
• Knowledge of general office procedures and administrative practices.
• Strong customer service and interpersonal skills.
• Ability to communicate effectively both verbally and in writing.
• Excellent organizational and time management skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and standard office equipment.
• Ability to learn electronic health record (EHR) systems.
• Ability to maintain confidential and sensitive information.
• Strong attention to detail and accuracy.
• Ability to work independently as well as collaboratively with a multidisciplinary team.
• Knowledge of Native American culture and the ability to work respectfully with Tribal communities is preferred.

• Sit for extended periods while performing computer work.
• Frequently use hands and fingers for keyboarding and office equipment.
• Occasionally lift and carry office supplies up to 25 pounds.
• Bend, reach, stoop, and stand as needed throughout the workday.

Note:

Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.

Tribal Member and Indian Preference will apply; preference will also be given to honorably discharged veterans who are minimally qualified.

Contact:
Brenda Van Slyke, Human Resources Generalist, Colville Tribe Health Care Authority, ,