Secretary II; SCA)

Secretary II (SCA) – Customer Support Organization (JBLM)

At General Dynamics Land Systems (GDLS) we put our customers at the center of everything we do. Our commitment to protect and enable the men and women who serve, drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our customers.

The Secretary II provides comprehensive administrative support to the Customer Support Organization at Joint Base Lewis-McChord (JBLM). This position is responsible for expense report administration, travel coordination, record keeping, and general office support to ensure efficient and effective operations.

Key Responsibilities

• Administer employee expense reports, ensuring accuracy, completeness, and timely processing.
• Maintain records and manage file systems (electronic and hard copy), including archiving and retrieval.
• Prepare and format correspondence, reports, and other documents.
• Assist employees with administrative matters and serve as a primary point of contact for routine inquiries.
• Schedule and coordinate domestic and international travel, including transportation and lodging arrangements.
• Provide training on required applications to users; serve as a resource for application-related questions.
• Coordinate and collaborate with other general clerks and administrative staff to ensure alignment and consistency of administrative processes.
• Manage and organize special projects as assigned, including tracking milestones and deliverables.
• Assist Department Managers as required, providing administrative support and performing other duties as assigned.

Job Requirements

Education and Experience

• High school diploma or equivalent required.
• Six to nine years of work-related administrative/secretarial experience.

Skills and Competencies

• Exceptional customer service skills.
• Strong multi-tasking ability; highly organized with excellent attention to detail.
• Effective verbal and written communication skills.
• Professional demeanor; dependable, credible, resourceful, proactive, and self-directed.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Demonstrated experience with SAP Concur or similar travel and expense management software platforms preferred.
• Demonstrated knowledge of GDLS processes, products, and military technology (or ability to acquire such knowledge).
• Ability to clearly articulate directions and effectively train and mentor others.
• Ability to manage electronic files, including archiving and retrieval upon request.
• Ability to function effectively in a fast-paced, fluid operating environment.
• Ability to perform all duties in accordance with ISO 9002 procedures.

Work Environment and Additional Requirements

• Work is performed in office and shop environments.
• Must be able to successfully pass and maintain a NACI background investigation for issuance and retention of a Common Access Card (CAC).

Position Hourly Rate: $27.36

Position Incentive:
Hired applicant may be eligible to receive an annual bonus.

Benefits Offered:
Employees and their eligible dependents are offered medical, dental, vision, life and accident insurance plans, disability insurance plans, health spending account, flexible spending account, 401(k) retirement plan and tuition reimbursement. Employees may be eligible for the SCA Health & Welfare Benefit hourly rate, which will vary based on the employee’s choice of benefit elections. The SCA Health & Welfare Benefit hourly rate ranges from $0.00 to $5.09.

Employees are also eligible to receive 6.66 hours of vacation per month, 56 hours of sick time per year and 11 paid holidays throughout the calendar year.