Member Services Receptionist

Member Services Receptionist | Useless Bay Golf and Country Club

Useless Bay Golf & Country Club is seeking a friendly, organized and professional Member Services Receptionist to serve as a welcoming first point of contact for our members, guests and team members.

This position is ideal for someone who genuinely enjoys helping people, can confidently manage a busy front desk, and is comfortable balancing exceptional member service with administrative, reservation and basic accounting responsibilities. The position is Part-Time, with the possibility of becoming a Full-Time position in the future.

The Member Services Receptionist provides exceptional service to members and guests while supporting the day-to-day administrative functions of the Club. This position answers incoming calls, greets members and visitors, assists with member questions and dining reservations, maintains an organized and professional reception area, and provides administrative support to Member Services and other Club departments.

* Eligibility of perks is dependent upon job status

• Hourly Pay Range: $22 to $24
• Access to Club Amenities (Free Golf!)
• Complimentary Shift Meal if working more than five hours in a shift
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans
  -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

• Provide a warm, professional welcome to members, guests and visitors.
• Answer and direct incoming telephone calls and messages.
• Assist members with general Club questions and direct inquiries to the appropriate department.
• Manage dining reservations and inquiries in collaboration with the Club Host.
• Maintain a professional, organized and welcoming reception and lobby area.
• Maintain and restock member-facing materials, including menus, comment cards, sign-in sheets, forms and other Club information.
• Support recreation and fitness operations by laundering, folding and maintaining an adequate supply of bath and hand towels, particularly during peak season.
• Assist with member records and routine administrative updates.
• Provide administrative support to Member Services and Club management.
• Assist with member billing and account-related administrative tasks as trained.
• Process sport court guest fees and other routine member charges.
• Assist with preparing and organizing reports, correspondence and documents.
• Support Club events and activities with administrative preparation as needed.
• Maintain confidentiality when working with member, employee and financial information.
• Communicate professionally and effectively with members, guests and fellow team members.
• Perform other administrative duties as assigned.

• Friendly, approachable and service-oriented
• Professional and dependable
• Organized and detail-oriented
• Comfortable working…