DSHS ESH Office Assistant 3

DSHS ESH Office Assistant 3

Are you passionate about making a difference in people's lives? The Behavioral Health & Habilitation Administration (BHHA) at DSHS is looking for dedicated and enthusiastic Office Assistant to join our team in Medical Lake, WA at Eastern State Hospital (ESH).

Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary. The work schedule for this position is Monday-Friday, 7:30AM-4:00PM.

Some of what you'll do:

• Perform clerical and administrative services on the ward.
• Complete paperwork for patient admissions, discharges, and transfers.
• Print daily forms necessary for the treatment team.
• Greet patients, visitors, staff, and outside care providers.
• Route phone calls to the appropriate staff.
• Organize and maintain files.
• Operate office equipment.
• Maintain and update patient photographs.
• Ensure patient wristbands are printed, up to date, and in place.
• Process updated treatment plans as needed
• Attend to off-ward duties such as patient accounts, mail, etc.

What we're looking for:

• Demonstrates the principles of universal precautions and infection control practices.
• Ability to work with difficult or angry patients in an approved therapeutic, non-threatening manner.
• Ability to work as a team member and resolve personal conflicts in a calm, non-threatening manner.
• Must be able to communicate effectively with management, peers, patients, and the public.
• Proficient with MS Office Suite.

Who should apply?

• Professionals with a high school diploma or equivalent and two years of clerical experience.
• Or equivalent education/experience.

Interested? Please include the following for a complete application packet:

• Current chronological resume
• Cover letter
• Current contact information for three professional references

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions? Please contact vincent.hamilton.gov and reference job number 08034.