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Automotive Service Advisor

Job in Danville, Ferry County, Washington, 99121, USA
Listing for: Workstream
Full Time position
Listed on 2026-06-18
Job specializations:
  • Automotive
    Automotive Technician
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Full Time Automotive Service Advisor
Location: Danville

10 Bay busy automotive repair shop is seeking a dynamic service advisor! Job responsibilities as follows Customer Service

  • Answer phones, document customers concern, and schedule customer appointments
  • Communicate findings to customer, informing them of any work required and the benefits of the work
  • Maintain contact with the customer to keep informed on vehicle status
  • Complete invoices for all customers and process payments for repairs completed
  • Open and close the shop and front office. Maintain cleanliness in the office
Repair Order Management
  • Obtain a clear and concise explanation from the technicians on all work performed and inspection findings, ensuring all customer concerns are addressed
  • Assist technicians with any estimates for customer work to be performed
  • Assist technicians with sourcing and ordering parts to ensure that parts arrive timely to fulfill promised
Parts/Warranty/Insurance Management
  • Track and return unused parts and warranty parts
  • Manage insurance claims
Requirements
  • At least one year’s service advisor experience in a multi-bay independent shop
  • Teamwork oriented
  • Mindset for continuous improvement and problem solving
Preferred
  • Familiarity with shop management software such as Tekmetric
  • Familiarity with multiple car models and makes
Benefits
  • 401K
  • Bonus and profit sharing through Employee Ownership
  • Paid holiday and vacation
  • Company sponsored health insurance
  • Mon To Fri schedule
  • 7 paid Holidays
Company Overview

Automotive Experts & Tire Center of Maple Valley is now employee owned!

We are a full-service preventive maintenance and auto repair center in the Maple Valley area, specializing in 4x4 Services, AC Repair, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, and Engine Maintenance since 2009.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles.

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