Business Analysis Manager

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This role supports strategic and operational decision-making by delivering insights and analysis across the business. It leads data mining, business intelligence, and reporting to provide actionable recommendations. The role collaborates with multiple teams to conduct complex modeling and analysis for business improvements. Success is measured by the accuracy and impact of insights that advise resource prioritization and performance benchmarks. The work influences organizational strategies and improves customer experience through data-driven solutions.

• Investigate discrepancies and gaps in revenue collection, billing, and reporting processes. Collaborate with stakeholders to build and implement controls that prevent negative top line impact.
• Provide insights and recommendations that optimize business experiences through cross-functional collaboration and data analysis
• Develop and maintain data and reporting solutions including dashboards, reports, and self-service tools to support enterprise goals
• Apply analytical and modeling techniques to support decision-making and resource prioritization across the organization
• Also responsible for other duties/projects, as assigned by business management as needed

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Data analysis, data science, similar quantitative fields or equivalent practical experience (Required)
• 4+ years of experience in Business Assurance, Revenue Assurance, Internal Audit, or a risk-focused finance department.
• 4-7 years Working experience solving analytical problems using quantitative approaches (Required)
• 1-3 years’ Experience using CRM systems such as Salesforce, employing these tools to lead customer relationships and sales activities efficiently. (Required)
• 1-3 years Working experience reporting and analyzing performance & data visualization (Tableau, Power BI, etc.) (Required)
• 1-3 years Working experience in sophisticated analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required)
• Telecom experience (Preferred)

• Data Analysis Outstanding at using multifaceted datasets to deliver broad analysis and insights to improve value creation and return on investment. (Required)
• Problem Solving (Required)
• Communication Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner and provide decision support, analysis and recommendations that help to drive effective execution of initiatives. (Required)
• Financial Modeling (Required)

• Other Business Certification (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No):
No

DOT Regulated Position (Yes/No):
No

Safety Sensitive Position (Yes/No):
No

Base Pay Range: $77,900 - $140,500 Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are…