Sr. SC Program Manager , Global Field Operations Supply Chain

Sr. SC Program Manager , Global Field Operations Supply Chain

Job :  | Amazon Data Services, Inc.

Global Field Operations (GFO) is a team within AWS Infrastructure Services that manages all non-traditional infrastructure deployments—everything outside of data centers. We operate in 80+ countries, serving strategic customers at high velocity and complexity. We move fast, scale relentlessly, and obsess over delivering complex hardware to where it needs to go, on time.

• Owning continuity of supply and demand forecast accuracy for GFO’s global hardware portfolio
• Building forecasting mechanisms that connect customer demand signals to procurement actions, closing the gap between what we promise and what we deliver
• Navigating global supply constraints in real time, making trade‑off decisions that keep critical deployments on track when conditions shift
• Building and implementing plans that improve supply chain efficiency, scalability, and resilience
• Driving root‑cause analysis and resolution with internal teams and external vendors, focusing on preventing recurrence
• Documenting and sharing best practices; creating robust standard work that enables the program to scale beyond the individual
• Partnering with engineering, logistics, and finance to design supply strategies for new product introductions, ensuring Day 1 readiness in every region we operate

Run the business: monitor forecast accuracy, supplier commitments, inventory positions, and delivery timelines across multiple active programs. Contain problems fast, drive resolution, and fix root causes.

Build the future: own a roadmap of process improvements, such as tuning forecasting models or developing new supplier relationships. Identify scale limitations and implement changes.

The GFO Supply Chain team manages all supply chain activities from hardware production through field spares. Team members also manage projects like integrating new programs into GFO, improving automation, and coordinating cross‑team launches of new hardware types. Our PMs work on varied projects that challenge them to optimize processes for our customers.

• 6+ years of program, project, or product management, or leading product implementation experience
• 8+ years of related industry experience
• 6+ years of data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent
• Bachelor’s degree in Supply Chain, Business, Engineering, or a related field
• Experience in high‑volume manufacturing operations or sourcing environments
• Experience with Continuous Improvement and Six Sigma methodologies
• Experience in global supply chain management, managing cross‑functional teams in a fast‑paced consumer electronics product company

• Master’s degree in Business Administration, Finance, Economics, Computer Science, or a related field
• Experience in data centers, infrastructure service providers, or related technology companies
• Experience in procurement practices working with engineering, supply chain, and Tier 1 OEM partners

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