Senior Category Manager, Facility Management Services

Senior Category Manager, Facility Management Services

Job :  |  Services LLC

We are looking for a Sr. Category Manager – Facility Services to lead strategic sourcing activities across key service lines including janitorial, waste management, maintenance, and food services. In this role, you will drive initiatives to reduce Total Cost of Ownership for Amazon's building operations while maintaining best‑class service delivery.

You will develop and execute category sourcing strategies, partnering with cross‑functional teams to deliver measurable savings, improve productivity, and create long‑term value across the Facility Services portfolio.

• Strategy & Planning
  • Develop and execute comprehensive category strategies in partnership with internal customers, ensuring a unified approach that aligns with business objectives and annual budget processes.
  • Build and manage a prioritized portfolio of sourcing initiatives based on impact, complexity, and implementation feasibility in collaboration with business partners.
  • Champion standards, process improvements, and new tools to advance Amazon's procurement capabilities.
• Sourcing & Negotiation
  • Lead end‑to‑end sourcing activities including scope development, project management, communication plans, and contract awards.
  • Negotiate and re‑negoti­ate complex agreements, statements of work, RFIs, and RFPs to secure optimal outcomes for pricing, service, and quality.
  • Partner with legal teams and business unit stakeholders to develop negotiation strategies for the most complex vendor relationships.
  • Develop and qualify alternative sources of supply to ensure competitive tension across the supply base.
• Cost Management & Value Delivery
  • Deliver annual cost savings and value targets aligned with category goals and budget processes.
  • Design, implement, and measure cost savings, reduction, and avoidance programs across the category.
  • Provide current pricing intelligence and forecasting inputs to support business planning on a rolling 12‑month basis.
• Supplier & Stakeholder Management
  • Earn the trust of key stakeholders to drive alignment and cross‑functional collaboration.
  • Develop strategic supplier relationships and identify partnership opportunities that deliver long‑term value.
  • Lead supplier business reviews, monitor performance against contractual terms, and drive resolution of complex issues through effective negotiation.
  • Provide subject matter expertise in sourcing and procurement to internal teams and leadership.
• Risk Mitigation & Governance
  • Maintain full visibility of category spend by site and supplier, including sole/single/dual/multiple source classification.
  • Identify supply chain risks and ensure appropriate mitigation plans are in place, including backup suppliers, alternative production sites, consignment arrangements, and inventory strategies.
  • Communicate risk exposure to stakeholders and execute mitigation recommendations.
  • Maintain and govern the approved supplier list by category and site in accordance with design specifications.
• Reporting & Metrics
  • Define and report on key metrics that measure supply effectiveness, cost performance, and category health.
  • Track and communicate progress against savings targets, supplier performance, and strategic milestones.

Travel Requirement: This role requires up to 30% travel.

• 7+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership
• Bachelor's degree

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits include health insurance, 401(k) matching, paid time off, and parental leave.