Sr Product Manager

Job Overview:
The Senior Product Manager (PM) is a product leader and domain owner who sets direction across complex, cross‑platform product areas. Accountable for outcomes, not just the roadmap. The Senior PM owns the strategy, the learning agenda, and the business results for a significant and often interdependent product domain. This is not a role that executes a plan handed down from above.

It is a role that originates the plan, defends it with evidence, and updates it when the data says to. The Senior PM earns influence through consistent credibility, raises the standard for how problems are framed across the team, and mentors PMs to operate at a higher level. Day‑to‑day activities include synthesizing competitive signals, customer data, and market timing into directional strategy bets;

communicating roadmap direction and tradeoffs at Director level; acting as an active co‑owner of customer research rather than a consumer of summaries; defining which problems the organization should solve next and building the executive case for committing to them; mentoring PMs; and treating every quarter as a learning cycle.

• Takes full ownership of domain outcomes, not just what ships, but what moves. Accountability does not stop at launch; it extends through adoption, behavior change, and business impact.
• Treats every quarter as a learning cycle. States hypotheses explicitly, tracks whether they held, and updates strategy based on what the data revealed. Holds themselves to the same outcome standard they set for their PMs.
• Mentors and raises the capability of PMs on the team. Sets the bar for how customer problems are framed, how requirements are written, and how outcomes are measured. Elevates the quality of what goes downstream.
• Actively develops AI fluency and applies AI tools to domain strategy work. Shares approaches with the team to raise collective capability.
• Anticipates industry direction and technology shifts before they become obvious priorities. Brings a proactive point of view on what T‑Mobile should do next and why.

• Acts as an active co‑owner of what customer research means, not a consumer of summaries passed up from PXDI. Participates in research, interprets findings independently, and forms a directional view before presenting to leadership.
• Knows where T‑Mobile leads, where it lags, and where the category is moving before it becomes an obvious priority. Surfaces this proactively to drive strategy not reactively in response to leadership asks.
• Evangelizes the customer‑first mindset at the team level. Creates conditions where the full team including engineering and design is oriented around customer outcomes, not feature delivery.

• Applies original strategic thinking to identify which problems T‑Mobile should solve next and why now. Does not wait for leadership to name the opportunity. Synthesizes competitive signals, customer data, and market timing into a clear directional bet.
• Owns the domain roadmap. Connects domain strategy to business outcomes not just feature delivery. Defends the direction with evidence and updates it when the data says to.
• Owns and manages a complex product backlog that typically spans 5–8 Agile / Scrum / Sprint teams, often with cross‑team and cross‑platform dependencies. Ensures alignment on prioritization across all stakeholders.
• Translates complex, cross‑platform strategy into detailed features, capabilities, and acceptance criteria consumable by engineering. Prototyping is a standard tool, not an exception.

• Builds trusted cross‑functional relationships that move decisions forward. Earns influence through consistent credibility. Knows which relationships to invest in and when to call in that investment.
• Brings Engineering, PXDI, Data, and Business to a shared view by grounding conversations in evidence. Handles prioritization conflicts with data and domain authority, not process escalation.
• Partners with business and leadership stakeholders to secure and maintain product funding across the domain. Owns the investment narrative end to…