Client Services Manager; Temporary Position

All Ways Caring Home Care

All Ways Caring Home Care is a home care agency that delivers quality, compassionate care to clients in their homes.

The Client Services Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

• Oversee quality care and overall client satisfaction
• Supervise and provide guidance to the Caregivers who provide direct care to the clients served
• Manage employee scheduling, identify problem situations, and implement proactive solutions
• Maintain strong and positive relationships with referral partners, payor sources, and clients
• Ensure proper documentation and record-keeping
  
  Conduct periodic home visits and safety checks

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
• Accountable, reliable, and able to work independently with good judgement
• Valid driver’s license and auto insurance
• Effective verbal and written communication
• Excellent customer service skills
• Bilingual Spanish/English preferred
• Self‑motivated professional with prior scheduling, management, or supervisory experience
• Comfortable working in a fast‑paced environment and able to manage client or employee needs with urgency
• People‑person who builds positive relationships and partnerships, friendly and compassionate
• Experienced communicator and problem‑solver who is well‑organized

• Great company culture
• Competitive pay with daily pay options available
• Tuition reimbursement and campus partnerships
• Benefits, supplemental plans, EAP, and 401(k) participation
• Career growth and development opportunities

USD $25.00 / Hour