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Refunds CX Data Analyst II

Job in Factoria, King County, Washington, USA
Listing for: Amazon
Full Time position
Listed on 2026-07-16
Job specializations:
  • Business
    Data Analyst
  • IT/Tech
    Data Analyst
Salary/Wage Range or Industry Benchmark: 82700 - 130100 USD Yearly USD 82700.00 130100.00 YEAR
Job Description & How to Apply Below
Location: Factoria

Amazon is seeking a Business Analyst II for the Refunds CX team in Factoria to develop scalable solutions for customer insights. The role involves analyzing data to enhance the customer returns experience, designing metrics and dashboards, and collaborating with cross-functional teams.

The ideal candidate will have strong expertise in Excel and SQL, along with a background in finance or a related analytical field.

This position offers an annual salary ranging from $82,700 to $130,100.

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