Ticket Checker
Listed on 2026-07-18
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Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep, Retail Associate/ Customer Service
Ticket Checker
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.
From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Job Summary:
As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team's mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Ticket Checker, you will primarily work in the lift mazes by greeting guests by name and validating their access every time.
You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity.
Job Specifications
- Starting Wage: $20.00/hr
- Employment Type:
Winter Seasonal 2026/2027 - Shift Type:
Full Time and Part Time hours available - Working between 8-10 hours/day Weekends and Holidays as needed
- Skill Level: Entry Level
- Minimum Age:
At least 14 years of age - Housing Availability:
Yes
Job Responsibilities
- Deliver premium guest service by providing information and assistance with a smile
- Validate tickets to ensure our guests have their own valid product before loading our lifts
- Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
- Maintain and secure departmental equipment - scan devices, radios, etc.
- Escalate issues to leadership as they arise, from safety to products
- Other duties as assigned
Job Requirements
- Must be able to communicate fluently in English
- Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
- May need to provide some of their own gear
- Must be able to work weekends and holidays as needed
- Must be able to handle high guest volumes in a professional manner
- Must adhere to safety standards and procedures. Be Safe is our number one value!
- A Ticket Checker team member is a flexible employee who often takes on additional training to work across multiple departments and in various roles to support the one resort mentality which could include one of the following:
Lift Operations (18 or older) Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales Base Area Operation
The expected pay range is $20.00/hr this is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
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