Front End Manager

Location: Woodinville

Albertsons - 19150 Northeast Woodinville Duvall Road - Responsibilities:
Champions company and division customer service programs to meet and/or exceed the division’s customer satisfaction measurement goals;
Directs and supervises front-end activities including: monitoring customer traffic and service level, coordinating and implementing front end service programs, maintaining cleanliness standards, being proactive in maintaining safety and appearance of front-end;
Handles and is accountable for cash flow and controls including: safe transactions, issues and pickups of monies, tills, approving checks, rain checks, refunds, and monitoring checker money handling policies and procedures;
Engages in suggestive selling and other sales techniques;
Assists with interviewing and hiring of checkers, courtesy clerks, customer service counter clerks and office/bookkeepers;
Assists with training front-end employees (checkers, courtesy clerks, customer service counter and office/bookkeepers) and monitors front-end compliance