Rental Shop Desk Attendant

Rental Shop Supervisor / Snow sports School Director

Rent / Sell ski and snowboard rentals, rental equipment sizing, selection; answer questions, and assist with lesson sales.

Be familiar with Resort products and sell rentals, lessons, lesson packages, tickets, etc.

Accurately process and keep cash count, credit card, gift card, and other transactions.

Answer multi-line phone and provide accurate information re:
Resort offerings.

Understand skill levels of skiing/snowboarding and lesson products.

Assist school program coordinators with check in processes.

Work with Supervisors to serve our employees and guests and create solutions.

Maintain a clean and safe working environment.

Perform the job and get along with others to build a positive working environment.

Show up to work on time with consistent attendance.

Physically perform the essential job functions of this position.

Face-to-face interactions with the general public and Resort staff.

Walking, bending, rotating, and standing constantly.

Sitting or standing for extended periods of time.

Repetitive use of hands, arms, shoulders, back, and legs frequently.

Lifting to waist level of 25 lbs. infrequently.

Sight and hearing of acceptable standards for Essential Job Functions.

The working environment may be stressful when meeting Supervisor, and guest needs.

Continuous interaction with guests and Resort staff.

Exposure to cold temperatures.

Discounts for employee & some dependent passes, tickets, services, and retail.

Discounted passes to other mountains.

Access to free training.

Knowledge and experience with cash handling and data entry.

Excellent verbal and written communication skills.

Knowledge of POS system.

Knowledge of Resort products.

Ability to relate in a positive manner to guests and co-workers.

Ability to work well under pressure, problem solve and multitask.

Ability and commitment to an on-site schedule including evenings, weekends, and holidays.

Thorough understanding of company policies and practices.

Organized and attention to detail.

Reliable transportation.

One year cash handling, POS system, customer service or equivalency.

One year computer, internet, and phone skills.

Background check.