Assistant Manager: Nordic Center

Assistant Manager:
Nordic Center

Date:
Sep 3, 2026

Location:

Leavenworth, WA, US Company:
Stevens Pass Mountain Resort Shift Type:
Winter Seasonal 2026/2027 Create Your

Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program To Learn More, please review the Benefits Eligibility Summary

Job Summary:

The Stevens Pass Nordic Center has a full-time position available for an Assistant Manager for the upcoming winter season! The Nordic Center Assistant Manager is responsible for delivering high-quality guest and employee experiences while supporting the overall success of the Nordic Center operations. Job Specifications:
Starting Wage: $25.00 - $28.60

Employment Type:

Winter Seasonal 2026/2027 Shift Type:
Full Time hours available Minimum Age:
At least 18 years of age Housing Availability:
No

Job Responsibilities:

Duties include, but are not limited to, the following:
Oversee and run all aspects of Nordic operations including Scheduling, trail inspection and maintenance, ancillary business and administrative duties. Manage and deliver employee performance through feedback sessions, mid-season and end of season evaluations. Work with the Skier Services Senior Manager and SRS Manager to support and achieve Guest Experience targets for the success of the overall Nordic Center. Monitoring telephone and email communications and responding to guest requests in a timely, courteous, and professional manner.

Resolve guest complaints by utilizing guest service guidelines and accommodate special requests when appropriate. Understand, lead and model safety standards within the department. Ensure staff are knowledgeable and adhere to company policies and procedures, and work schedules expectations. Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.

Understand, lead and model the Company's mission, vision and values. Any other duties as assigned.

Job Requirements:

High school diploma or equivalent Minimum of one year working in a Nordic Center or similar field Microsoft Office proficiency Fluent in all aspects of the English language Familiar with both Classic and Skate Nordic disciplines Must be able to work in a high alpine environment Must have excellent guest service and communication skills Must work well in a team Must be able to work flexible schedule including weekends, weekdays, & holidays Offers may be contingent upon a post offer background check and reference checks The expected pay range is $25.00 - $28.60.

This is the pay range we reasonably expect to pay for this…