Dental Office Assistant - Business Assistant

Front Office Business Assistant

Church Creek Dental Care is looking for a Business Assistant to join our team.

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
• Front loaded education and training, giving you the opportunity to develop to your full potential.
• Opportunity to be part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.
• Access to on-demand Daily Pay.

Church Creek Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 10‑person team that thrives on collaboration, communication, and community.
• Looking for a strong team player with prior dental experience.

• Experience working in a fast‑paced and customer‑centric environment.
• Excellent communication and organizational skills.
• The position will have access to the minimum PHI necessary for performing job‑related functions; regular HIPAA training will be required, and the individual must protect PHI and maintain data safeguards.

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year.
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This test will be arranged during the pre‑employment process and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.