Senior Product Designer

Over the next decade, there will be a massive shift to electric vehicles, with the majority of North American vehicle sales expected to be EVs by 2030. Charge Lab is a fast-growing software company building the EV charging infrastructure of the future with solutions that power networks of charging stations across the world.

As a product designer at Charge Lab, you’ll solve the problems of our collective customers across EV drivers, site hosts and distribution partners who use Charge Lab for their EV charging needs. You will work closely with product managers and engineers to build a delightful experience across the Charge Lab ecosystem and drive meaningful business impact. You’ll engage across all stages of a project: user research, concept and prototyping, information architecture design, workshop facilitation and working with across teams to implement and launch.

What you’ll do:

Own design problems end-to-end, from initial concept through shipping and beyond

Design systems to make simple, elegant experiences based on our complex platform and EV charging technology

Build wireframes, prototypes and visual designs based on our UI framework to tackle difficult UX problems

Work with product managers to define the requirements, not just translate them into design

Partner with engineering to understand technology capabilities, build your outstanding designs and achieve high quality shipped product

Build frameworks to measure effectiveness of designs among users and stakeholders and improve based on quantitative and qualitative feedback

Identify future opportunities, working as a key thought partner to your counterparts in product, engineering and ops

Lead and conduct user research to better understand the needs of our customers across distributors, EV drivers, installers, fleets and more

Own and maintain SOT of design and collaborate with your team to help raise the bar on the whole Charge Lab experience

3+ years of professional, hands‑on design experience

Ability to tackle complex user and design problems

A portfolio showing your high quality, thoughtful UI and UX work

Knowledge of building products for Android, iOS and web

A track record of shipping phenomenal experiences:
You’ve gone through release cycles and know what details matter at each stage

Expertise at developing and conveying ideas clearly in a written and visual format - making business concepts visually engaging

Location: Toronto, ON or Washington, DC

Compensation: Base salary + stock option plan

All your information will be kept confidential according to EEO guidelines.