Administrative Assistant - Supervisor

Job Qualifications

Office Administration, Training and Development, Written Communication

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able To Obtain:
None

Public Trust/Other

Required:

MBI (T2)

Job Family:
Administration

Skills:

Office Administration, Training and Development, Written Communication

Certifications:

None

Experience:

5+ years of related experience

US Citizenship

Required:

No

This hybrid position supervises a team of administrative assistants in addition to performing a variety of general administrative tasks in support of the day‑to‑day operations for federal staff in a government agency. The Supervisor works with federal staff to optimize and manage team performance and deliverables, performs quality control, and fosters a collaborative environment to empower and support administrative staff.

• Prepares reports, correspondence, and financial documentation; manages scheduling, travel, and records.
• Serves as point of contact for internal and external stakeholders and assists with special projects.
• Processes invoices and purchase requisitions; compiles data for program and financial reports.
• Drafts, edits, and distributes internal and external communications.
• Other duties as assigned.

• Act as mentor and provide training and technical assistance to Administrative Assistants as needed.
• Performance Management and Onboarding:
• Monitors and supports the progress of individual team members on an ongoing basis to ensure that the team is supported and meeting all expectations and timelines.
• Provides updates and new guidance to the team as needed per division requirements.
• Provides technical assistance to team members as needed.
• Provides training for new staff on all elements of the division’s programming and GDIT processes.
• Monitors program areas being supported by GDIT staff and provides suggestions on process improvement when applicable.
• Provides oversight of the quality of work and deliverables to the customer.
• Monitors staff performance, providing additional training and feedback as needed.
• Completes Performance Improvement Plans (PIPs) as necessary.
• Completes annual performance evaluations and monitors staff’s progress towards annual goals.
• Reviews monthly reports; approves and submits consolidated reports as needed.
• Reviews and approves timecards, leave requests, and expense reports as applicable.
• Supports PMO with recruitment efforts including conducting interviews.
• Develops and maintains training materials, job aids, and SOPs to support the team’s performance.
• Serves as primary point of contact for stakeholder questions, requests, and concerns related to administrative assistant team.

• Requires a BA/BS in a related discipline with at least 5 years of related experience and at least 1 year of demonstrated leadership/supervisory experience.
• Experience with drafting, maintaining and implementing Standard Operating Procedures (SOPs).
• Demonstrated experience to include experience preparing reports, correspondence, and financial documentation to include managing scheduling, travel, and records.
• Strong organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Experience coordinating with various internal and external stakeholders.
• Experience with or ability to process invoices and purchase requisitions.
• Experience working with immigrants, refugees, and/or underserved populations is preferred.
• Bilingual (Spanish/English) language skills preferred.

• This position requires an existing Public Trust or the ability to obtain one.
• This role and associated duties will be performed on site at a government facility located in Washington, DC.

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• Support:
  An internal mobility team focused on helping you achieve your career goals
• Rewards:
  Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility:
  Full‑flex work week to own your priorities at work and at home
• Community:
  A…