Operations Coordinator

The Washington Area Community Investment Fund (WACIF) seeks a full-time Operations Coordinator
, who plays a key cross-functional role within the Operations department. The Operations Coordinator is responsible for day-to-day operational execution and administrative support, supporting the development and implementation of process improvements that enhance organizational efficiency and effectiveness. The Coordinator supports daily operational activities including administrative support, compliance, facilities and front desk management, and coordinating with WACIF’s IT services provider. The Operations Coordinator oversees facilities for WACIF’s Rhode Island Avenue office location and serves as a primary point of contact for internal operations requests.

• Assist in standardizing and maintaining key Standard Operating Procedure (SOPs) & process manuals across the organization, such as Risk & Incident Management, Technology Onboarding Policy, Employee On/Off-boarding processes, etc.
• Manage distribution, tracking, and maintenance of WACIF property, ensuring new hires receive equipment and departing staff return all property. Make decisions about expired or outdated technology-related property.
• Assist with the organization, digital storage, and maintenance of key vendor and supplier contracts across WACIF.
• Support the development and improvement of organizational processes and internal controls.
• Complete compliance‑related tasks with local and federal government agencies and funders.
• Compile and submit pre‑award compliance documentation requirements for grant awards.
• Provide administrative, compliance and project tracking support for grant onboarding.
• Document compliance requirements and coordinate the reporting and tracking of compliance outcomes across departments for regular submission to senior leadership
• Coordinate and manage insurance policies, periodically evaluating their relevance and cost‑effectiveness.
• Assist in implementation of key productivity tools organization wide.
• Administer Technology Onboarding Policy, ensuring cross‑functional teams follow protocols when recommending new technologies.
• Support the ongoing development and maintenance of WACIF SharePoint site infrastructure, implementing procedures and standardized processes as needed.
• Coordinate with WACIF’s IT Services Provider to manage technology equipment effectively, including licensing assignments for software, laptop purchases and distribution, technical equipment procurement and IT cost management.
• Track and manage invoicing related to IT services to assist in effective cost management.

• Oversee WACIF’s Rhode Island Avenue (RIA) office management, ensuring facilities meet cleanliness, security, and upkeep standards.
• Ensure the entrance and first floor is presentable and any marketing media available is current, relevant, and credible.
• Greet and welcome visitors during normal business hours as they enter and exit the building.
• Respond to general inquiries across communication platforms (i.e., email, telephone, etc.).
• Assist in coordinating with facilities maintenance staff and vendors to ensure facilities comply with regulations and issues are handled promptly.
• Collaborate with maintenance and vendors to ensure repairs are processed in a timely manner.
• Maintain an updated asset management inventory across facilities and storage units.
• Lead procurement efforts for office supplies, maintaining detailed recordkeeping.
• Coordinate corporate memberships, subscriptions, renewals, and registrations.
• Reconcile Operations Department credit card accounts and maintain supporting documentation.

• Support the Executive Team on operational projects and assignments.
• Additional duties and responsibilities as assigned by management.
• Hybrid flexible work environment with required onsite office availability for team meetings, staff events, training, and special events/projects as required.

• Bachelor's degree in business administration, operations, or a related field preferred, or equivalent work experience.
• Minimum of 2 years of experience in operations,…