Residential Concierge; Part-Time

Career Opportunities with SOME (So Others Might Eat)

A great place to work.

ASOM is a faith‑inspired organization founded on the belief in dignity and respect for all people. We uphold 50+ years of mission, welcoming and celebrating diverse employees and clients. We strive to drive meaningful change, reject all forms of discrimination, and seek justice and equity.

Review the vacancy announcements and follow the specific instructions indicated. If you do not have a resume, it is recommended that you devise one.

All positions require a criminal background check. Some also require substance‑abuse tests, child‑abuse registry checks, and FBI checks. All positions require three professional references, preferably from supervisors, and most require a two‑tier interview process. Copies of required credentials will be requested upon job offer.

The hourly rate for this position is $25.00 per hour.

Residential Concierge serves as the first point of contact for residents, visitors, and staff at Roberts Residences. This part‑time, front‑desk role is essential to fostering a welcoming and safe environment while supporting daily operations.

Required: High school diploma or GED. Additional coursework or certification in customer service, administrative support, or hospitality is a plus.

Preferred: Prior experience in a receptionist, front desk, or customer‑service role.

N/A

Monday–Thursday, 8:00 am – 2:00 pm;
Friday, 8:00 am – 12:00 pm with 30‑minute working lunch. (29 hours per week)

• Assist with administrative duties, including data entry, filing, incident reporting, visitor logs, and supply inventory.
• Receive, log, and distribute mail and packages for residents and staff in a timely and secure manner.
• Manage incoming phone calls, take messages, and route calls or information to the appropriate staff members.
• Offer general information about the housing program and available community resources as needed.
• Ensure proper sign‑in and sign‑out procedures for all visitors; maintain security and awareness of who is in the building.
• Greet and assist residents, guests, and staff in a professional, courteous, and welcoming manner at all times.
• Keep the reception area organized, clean, and inviting to reflect the professionalism of the residence.
• Promote a welcoming and respectful environment that aligns with the mission and values of the organization.
• Notify appropriate staff of any building maintenance issues, safety concerns, or suspicious activity.
• Respond appropriately in case of emergencies and follow established procedures to ensure resident and building safety.

• Welcome and assist residents, guests, and staff with professionalism and courtesy.
• Answer incoming calls, relay messages, and direct calls to the appropriate personnel in a timely manner.
• Monitor and manage building access; ensure all visitors follow sign‑in/sign‑out protocols.
• Provide accurate information about the housing program, services, and available community resources.
• Maintain a clean, organized, and inviting front desk and lobby area.
• Promptly report any maintenance concerns, safety issues, or unusual activity to the appropriate staff.
• Receive, log, and distribute incoming mail and packages to residents and staff.
• Assist with general administrative duties, including filing, incident logging, and basic data entry tasks.
• Basic computer proficiency, including familiarity with Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail and ability to maintain accurate records.
• Strong interpersonal skills with a professional and welcoming demeanor.
• Excellent verbal and written communication abilities.
• Ability to interact respectfully with residents, visitors, and staff from diverse backgrounds.
• Ability to maintain confidentiality and uphold professional boundaries.
• Ability to manage multiple tasks efficiently in a fast‑paced environment.

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