Human Resources Coordinator

BASIC FUNCTION:

This position provides comprehensive support across human resources and office services, contributing to APTA’s mission by assisting various departments with administrative functions, employee engagement initiatives, and special projects. This role ensures the efficient operation of HR programs and office activities that enhance staff experience and organizational effectiveness.

Specific duties and responsibilities include but are not limited to the following:

Human Resources

• Assist with full cycle recruiting and onboarding, including interview coordination, creating orientation schedules, and ordering new hire gifts;
• Support staff benefits programs by processing and reconciling HR/Office Services invoices ( and RAMP) and manages WMATA Smar Trip account;
• Manage HR-related inboxes (HR, info@apta, and aptajobs) and TEAMS Water Cooler channel (birthdays, anniversaries, and upcoming events);
• Generate monthly reports (organizational charts, floor plans, staff phone list, etc.);
• Maintain confidential personnel records and ensure compliance with privacy standards;
• Maintain position descriptions and staff resumes;
• Coordinate staff training and compliance programs (ADP performance management, NAVEX, CPR/AED, and others);
• Create and manage HR communications including newsletter, flyers, documents, and presentations for All-Staff Meetings in Canva;
• Manage documentation in One Note and SharePoint/Staff Intranet (HR forms, COI’s, COE’s, fire warden/safety procedures, etc.);
• Assist with preparation of monthly All-Staff Meetings with HR and host departments; and
• Organize special organization-wide events (holiday parties, employee celebrations, social activities) and manage Google photo albums.

Office Services

• Manage office deliveries, security key/fob program (Datawatch), office issues and requests (Cove portal), coordinate visitor access to the suite;
• Monitor office services inbox account;
• Order and replenish kitchen/office supplies and stationery, request shredding services, liaise with building community manager, and coordinate with vendors (and maintain listing);
• Track inventory for Finance and Accounting and prepare end-of-fiscal year report;
• Handle mail distribution and coordinate Fed Ex, courier deliveries/shipments;
• Schedule and manage conference room bookings (AV, IT, catering) as well as maintain employee lounge and east kitchen cleanliness;
• Prepare/order items for new hires/interns (workstations, business cards, name badges); and
• Perform a variety of other HR and office services administrative duties as assigned.

Internship Program

• Coordinate department orientations;
• Assemble intern presentations and coordinate receptions.

MEASURES OF ACCOUNTABILITY:

• Ensure a professional manner and appearance in dealing with the public either in person or through the telephone;
• Ensure delegated responsibilities are carried out in a timely manner;
• Ensure employee satisfaction through efficient organization of the APTA suite; and
• Ensure that assignments are carried out and fully executed. The highest level of customer service and confidentiality are demonstrated on a regular basis.

• Associates degree in a related field (bachelor’s degree is strongly preferred);
• Three to five years combined human resources and office management experience;
• Excellent oral and written communication skills and high proficiency in MS Office (Word, Excel, and Power Point);
• Experience with HRIS, Canva, and SharePoint;
• Must be proactive, collaborative, and team oriented;
• Ability to establish and maintain confidentiality and a high degree of customer service;
• Ability to communicate effectively with staff at all levels; and
• Must be able to handle multiple tasks simultaneously.

Full-time, Hybrid

$60-65k