Program Support Specialist

Job Summary

The Department of Licensing and Consumer Protection (DLCP) supports a thriving community of residents, businesses, and visitors through diligent protection of health and safety and equitable administration of regulation and compliance in our District. This position is located in the Department of Licensing and Consumer Protection, OPLA Division.

The Program Support Specialist will evaluate procedures to improve operational efficiency and make informed recommendation to improve program services. Reviews existing rules and regulations relative to the assigned office and recommends changes necessary for consistency and accuracy.

Assists in improving effectiveness in meeting schedules, deadlines, priorities, and production goals.

Reviews procedures, and devises means of improving, consolidating and/or standardizing administrative forms and procedures. Assists in planning and reviewing the day-to-day operation of the assigned division and informs the supervisor of the division workload, special activities, and any pending problems.

Performs timely and accurate research of regulatory issues as requested. Coordinates and resolves general management matters and other appropriate issues and projects related to the functional responsibilities of the program.

Applicant must have at least one (1) year of specialized experience equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Specialized experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

None.

The work is primarily performed in routine office setting. Some site visits may be required.

Career Service
- Regular Appointment

Monday - Friday 8:15am - 4:45pm

CS-0301-11

The incumbents of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations, Suitability. This position is designated as security sensitive.

The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, sex (including pregnancy), national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, or any other legally protected status within the limits imposed by applicable District and federal laws and regulations.