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Client Services Coordinator

Job in Washington, District of Columbia, 20080, USA
Listing for: ABM Industries
Full Time position
Listed on 2026-03-05
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Administrative Management
Job Description & How to Apply Below
** Compensation:
** _$_  _23.00_   _- $_  _29.00_   _/ Hourly_

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

** Benefits:
** ABM offers a comprehensive benefits package.  For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management ()

*
* Position Summary:

*
* The Client Services Coordinator provides administrative, operational, and field support for the day‑to‑day execution of Tenant Services programs. This role supports Moves (MAC), space management, project coordination, furniture and warehouse operations, service work orders, inspections, event support, loading dock operations, and safety initiatives.

The Coordinator works closely with Tenant Services leadership to ensure execution readiness, accurate documentation, consistent reporting, and smooth coordination across multiple teams. Because the needs of Tenant Services can shift quickly, this position requires adaptability, strong prioritization skills, and someone who thrives in a fast‑paced, client‑focused environment.

** Responsibilities*
* ** Administrative & Operational Support*
* + Supports daily Tenant Services operations through      organization, documentation, and timely communication.

+ Assists in preparing standard documents, checklists,      move folders, signage, and readiness materials.

+ Maintains digital and physical records for      inspections, work orders, safety, warehouse items, and project      documentation.

+ Coordinates cross-functional activities involving      Tenant Services, Engineering, Appearance Care, and Project teams.

** Moves (MAC) & Inspection Support*
* + Partners with Move Coordinator on daily move      operations.

+ Prepares move packets, signage inserts, and      relocation materials.

+ Conducts pre‑move and post‑move inspections to ensure      restoration and readiness standards.

+ Supports iOffice updates for shared offices, opt‑outs,      space assignments, and move documentation.

+ Documents deficiencies, corrective actions, and move‑related      issues.

** Service Work Order Management*
* + Reviews service work orders daily for accuracy,      completeness, and prioritization.

+ Creates work orders as needed and distributes them to      the appropriate service teams.

+ Tracks aging, completion rates, and escalations.

+ Conducts floor walks, signage reviews, and spot      surveys.

+ Prepares daily and periodic work order reports.

** Financial & Reporting Support*
* + Enters vendor quotes and maintains financial tracking      documentation.

+ Supports cost tracking, audit readiness, and      documentation accuracy.

+ Reviews and records labor hours for facilities      support teams, ensuring proper coding and timely entry.

+ Assists with operational metrics and performance      reporting.

** Inventory, Furniture & Warehouse Coordination*
* + Manages box inventory and warehouse storage.

+ Supports furniture staging, returns, organization,      and replenishment tracking.

+ Maintains accurate inventory logs and supports      warehouse workflows.

** Event & Loading Dock Support*
* + Assists with administrative and coordination tasks      for onsite events.

+ Prepares floor plans, work orders, and support      documentation.

+ Supports loading dock operations related to moves,      deliveries, and events, ensuring safety and scheduling alignment.

** Safety Champion Responsibilities*
* + Serves as a Safety Champion for the Tenant Services      department.

+ Performs routine safety observations, escalates      hazards, and documents near-miss incidents.

+ Promotes ABM and client safety policies and supports      safety communication efforts.

+ Reinforces a safety-first culture across all Tenant      Services activities.

** Skills & Competencies*
* + Strong organizational and documentation skills.

+ Ability to manage changing priorities quickly and      effectively.

+ High attention to detail and strong follow-through.

+ Experience supporting MAC, facilities operations, or     …
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