Fulfillment Associate - Document Filings

Fulfillment Associate - Document Filings page is loaded## Fulfillment Associate - Document Filingsremote type:
On-site locations:
USA - Washington, DCtime type:
Full time posted on:
Posted Todayjob requisition :
R0055030

Wolters Kluwer, CT Corporation, provides comprehensive legal entity management, registered agent services, and compliance solutions for over 300,000 businesses and law firms. We help manage businesses document authentication, legalization, and apostille services for international use, UCC filings, business licenses, annual reports, and service of process to ensure compliance across all jurisdictions.

As a
** Fulfillment Associate**,
** Document Filings**, you will play a vital role in ensuring customer orders are accurately processed and on time. You'll contribute to streamlining order entry, administration, and workflow processes to deliver exceptional customer service. This position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational  this role, you will report to the Manager, Fulfillment and work from our local office in Washington D.C.

** Responsibilities:*
* • Accurately enter orders into the system.  
• Perform order administration tasks.  
• Coordinate with embassies and third-party vendors for order fulfillment.  
• Communicate effectively with both external and internal stakeholders.  
• Maintain operational documents and records.  
• Complete orders in a timely manner.  
• Ensure customer service standards are met.  
• Respond to basic customer inquiries.  
• Help with general administrative duties as needed.

*
* Skills:

*
* • Order Entry Systems:
Proficiency in using order entry software.  
• Attention to Detail:
Ability to maintain accuracy in order processing.  
• Customer Service:
Basic understanding of customer service principles.  
• Communication:
Effective verbal and written communication skills.  
• Time Management:
Ability to manage time and prioritize tasks.  
• Team

Collaboration:

Willingness to work collaboratively with team members.  
• Basic Inventory Management:
Understanding of inventory checks and reporting.  
• Documentation:
Ability to maintain and organize operational documents.
*
* Qualifications:

*
* • High School Diploma;
Bachelor's degree or equivalent work experience preferred.
• 2+ years' experience in office and customer service
• Ability to work overtime as needed.## Diversity Matters:

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018.

In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.## Our Interview Practices
* To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
** Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
*** Compensation:**$30,300.00 - $50,700.00 USD
* Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual…