Operations & Events Associate

Airlink is a Washington, DC-based nonprofit humanitarian logistics organization that connects airlines with vetted nonprofits to deliver disaster responders and supplies to communities in crisis worldwide. Airlink and its airline partners have transported over 15,000 passengers and 8,100 tons of cargo in support of a broad range of humanitarian initiatives that have provided aid to more than 75 million people. Airlink has saved our NGO partners more than $57,000,000 in transport costs.

Reporting to the Director of Operations, the Operations & Events Associate supports Airlink's day-to-day administrative, operational, and event management functions to ensure efficient and effective business operations.

Working closely with the Director and VP of Finance & Operations, this position provides cross-functional operational support and serves asa central pointof coordination for staff, consultants, vendors, and external partners.

Due to the nature of Airlink's mission in support of disaster response, there will occasionally be an expectation to work extended hours or on weekends and holidays, with limited advance notice.

• Support day-to-day organizational operations and administrative functions
• Monitor the office phone and e-mail inbox, directing correspondence to relevant staff
• Coordinate office operations, supplies, equipment, and facilities needs
• Maintain organizational systems, records, and document management processes
• Assist with vendor coordination, procurement, and invoice/payment tracking
• Helpthe Director of Operationsmaintainoperational policies, procedures, and workflows
• Track organizational subscriptions, contracts, and renewals
• Support data entry, reporting, and administrative compliance activities
• Assist with onboardinglogisticsand staff operational support

• Supportlogisticsfor Airlink hosted events, including ted events, including team retreat, board meeting(s), holiday reception,regionallogisticstrainings,regionallogisticstrainings,and Global Partner Forum, including:
• Manage guest invitations,registration, guest communication, and attendee tracking
• Support the Director of Operations with  venue, caterer, audiovisual vendor, and event partner management
• Process invoices, andsupportexpense reconciliation
• Provide onsite event setup support and manage guest registration

• Serve as a point of contact for internal and external operational inquiries
• Support cross-functional coordination among staff, consultants, and partners
• Support scheduling,meeting coordination, post-meeting due outsfor finance & operations team, relevant board committees,and all-staff meetings
• Provide ad hoc travel booking support to the Executive Affairs and Humanitarian Programs Associates

• Bachelor's degree or relevant work experience andHighSchool diploma.
• Minimum2years of operations experience, preferably in nonprofit organizations

Knowledge of nonprofit operations, administration, and compliance practices

Excellent project management, organizational, and prioritization skills, with strong attention to detail

Proven ability to manage multiple priorities and deadlines in a fast-paced environment

Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and stakeholders

Proficiency with office productivity and operational systems, including Microsoft 365, SharePoint, and Salesforce preferred

Service-oriented mindset with a proactive, collaborative approach and enthusiasm for supporting teams and new initiatives

Airlink is headquartered in downtown Washington, D.C. andoperatesa hybrid work schedule with the team in-office three days a week. Given the collaborative…